Re: Branches down. Any ideas?

[Chuck Lewis <clewis@xxxxxxxxxx>]

Sean,

You are SURE it is straight SNA and there is no TCP/IP involved ?

Reason I ask is that with TCP/IP you can ping the router and see if you see it.
If so, ping the control unit and see if you can see it...

Chuck

Sean Porterfield wrote:

> It started out 2 days ago with one printer down.  It would never work,
> so I varied off everybody at the branch (ended the other printer first),
> varied off the controller, and had them power everything off.
>
> After powering back up (printers then terminals then controller) they
> had only 2 terminals working and no printers.
>
> We went through the controller config and it looked OK.  At some point,
> there was "Internal object is damaged" and one of the suggestions is to
> IPL.  I first tried deleted all devices related to that branch, but no
> go.
>
> So we powered down/up last night.
>
> Now 5 branches are down!
>
> They are all connected on frame relay using SNA on the ethernet line.
> There are other branches on ethernet that ARE working.  The routers are
> Motorola and are apparently doing some kind of 5494 emulation.
> Controllers are IBM (don't know the model.)
>
> APPC controllers, APPC devices, RWS controllers all say ACTIVE.  All
> devices at these branches are VARY ON PENDING.
>
> The router people say everything looks good and there should be signon
> displays.  Nope.
>
> Any thoughts?
>
> TIA!
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