Re: Branches down. Any ideas? -- MIDRANGE-L

Seen this before, had to power cycle the Routers while the AS/400 line was
varied off.

This was because the routers were doing Spoofing (DLS) of the SNA/SDLC
connection and not all
the XID packets are being sent end to end, but rather most of the packets
never leave the building and once the pair get out of sequence they would
never recover even though they looked okay to the network ops guys..

Since, you describe a multiple configuration I would recommend powering all
of the routers down to clear the
hang condition in the network.

Good Luck,
JMS..

----- Original Message -----
From: Sean Porterfield <sporter@bestdist.com>
To: <midrange-l@midrange.com>
Sent: Thursday, January 04, 2001 1:51 PM
Subject: Branches down. Any ideas?


> It started out 2 days ago with one printer down.  It would never work,
> so I varied off everybody at the branch (ended the other printer first),
> varied off the controller, and had them power everything off.
>
> After powering back up (printers then terminals then controller) they
> had only 2 terminals working and no printers.
>
> We went through the controller config and it looked OK.  At some point,
> there was "Internal object is damaged" and one of the suggestions is to
> IPL.  I first tried deleted all devices related to that branch, but no
> go.
>
> So we powered down/up last night.
>
> Now 5 branches are down!
>
> They are all connected on frame relay using SNA on the ethernet line.
> There are other branches on ethernet that ARE working.  The routers are
> Motorola and are apparently doing some kind of 5494 emulation.
> Controllers are IBM (don't know the model.)
>
> APPC controllers, APPC devices, RWS controllers all say ACTIVE.  All
> devices at these branches are VARY ON PENDING.
>
> The router people say everything looks good and there should be signon
> displays.  Nope.
>
> Any thoughts?
>
> TIA!
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