• Subject: Re: Branches down. Any ideas?
  • From: Sean Porterfield <sporter@xxxxxxxxxxxx>
  • Date: Fri, 05 Jan 2001 10:21:36 -0500
  • Organization: Best Distributing Co.

Carl Galgano wrote:
> Sean:
> I have done lots of support with Vanguard (motorola) routers and 5494s.  If

The problem branches are actually 5394 controllers.

> If I could get dial up access the the routers(s)

I'm short a phone line.  Either I connect via passthru or someone dials
into the router.  I also don't have the dialup password to let anyone
in.  Thanks for the offer, though.

> Some things to check.
> 1.  Be sure the QCMN subsystem is up and running.

It is.

> 2.  Since so many sites are down it almost has to be an AS400 side problem.
> 3.  How does you system storage look, is it over the threathold?

No problem there.  WRKSYSSTS shows 35% system ASP used.

> 4.  Any subsystems not starting?

Didn't see any errors.  Any particular to look for?

> -----Original Message-----
> From: owner-midrange-l@midrange.com
> Now 5 branches are down!
> They are all connected on frame relay using SNA on the ethernet line.
> There are other branches on ethernet that ARE working.  The routers are
> Motorola and are apparently doing some kind of 5494 emulation.
> Controllers are IBM (don't know the model.)
> APPC controllers, APPC devices, RWS controllers all say ACTIVE.  All
> devices at these branches are VARY ON PENDING.
> The router people say everything looks good and there should be signon
> displays.  Nope.
> Any thoughts?
> TIA!
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