Just curious

Is anybody else experiencing issues with the skill level of the IBM hardware
service techs? It seems the Austin area CE's are getting worse by the month.
We needed a power supply changed out, and were told it was hot swappable,
but when the tech showed up, all 5 partitions on the frame had to be killed.


Now, there's a code that won't go away until a card is replaced. We're not
even sure if this tech is a real IBM employee or a subcontractor.

Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx