My IT department supports 135 R6 MAPICS (IFM, IM, MRP, PCC, COM, IFM,
CAS, PUR, EPDM and Browser) users, 300+ P/C users worldwide (75 of which
are engineering users), two manufacturing locations, 45 mobile devices
(Blackberries) and provides all voice/data support.  I have one AS/400
programmer, one VB apps developer (mostly to support engineering), one
help desk person, one network administrator, one server support person,
and me (manager and AS/400 programmer).


I'm curious as to the size and organization of other MAPICS shops and
how many IT folks you have on staff and in what roles.


Any feedback would be greatly appreciated.

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