RE: IBM Printer maintenance contracts

["Greg Novak, Momentum" <gnovak@xxxxxxxxxx>]

Hi Keith,

What are you using the printers for?  Quite often, the printers can be
replaced with departmental laser printers and you can send the reports
directly to the departments - eliminating the operator intervention of
printing and distributing.

If you are doing special forms - such as purchase orders, invoices, etc.
With the price of maintenance on the printers and the cost of
pre-printed forms you should be able to easily justify an electronic
forms solution.  An e-Forms solution replaces your pre-printed forms by
merging the spool files with an "electronic" version of the form and
printing to laser printers on plain paper.  You could even utilize those
same laser printers you just put out into the departments.

Here's the plug:  I am from Momentum Utilities, the developer of the
Mapics forms application JacanaForms.  JacanaForms has been designed to
implement quickly by provided templates over the Mapics special forms
which can be easily customized to fit your needs.  We have an ROI
spreadsheet that may be worth filling in to help determine what savings
you could achieve.  If you are interested, please contact myself or your
Mapics affiliate.

In either case, impact printing can be expensive compared to the costs
of todays laser printers.

Regards,
Gregory Novak
Manager North American Technical Services
Momentum Utilities Pty Ltd
(630) 985-1736
gnovak@jacana.com
www.jacana.com



-----Original Message-----
From: Keith Schwarz [mailto:keitheschwarz@yahoo.com]
Sent: Wednesday, July 10, 2002 9:41 AM
To: Mapics list
Subject: IBM Printer maintenance contracts



Our current contracts for maintenance on our IBM 4234
& 5224 printers is up in a few months.  The contract
is througth IBM.  Is there any competition for these
maintenance contracts?  Are there any other companies
that offer maintenance contracts on IBM printers in
the Western PA area?

My second question is:  Do most of you have contracts
on this type of equipment?  The equipment we have is
older but in good working condition.  These
maintenance contracts seem fairly expensive but cover
both parts and labor.  I am wondering if others feel
these type of contracts are critical.

Thanks,

Keith

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