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  1.  Home
  2. MAPICS-L
  3. July 2002

IBM Printer maintenance contracts

Our current contracts for maintenance on our IBM 4234
& 5224 printers is up in a few months.  The contract
is througth IBM.  Is there any competition for these
maintenance contracts?  Are there any other companies
that offer maintenance contracts on IBM printers in
the Western PA area?

My second question is:  Do most of you have contracts
on this type of equipment?  The equipment we have is
older but in good working condition.  These
maintenance contracts seem fairly expensive but cover
both parts and labor.  I am wondering if others feel
these type of contracts are critical.

Thanks,

Keith

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