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On 7/27/2023 10:01 AM, Steve Ferrell via WDSCI-L wrote:
We are working with IBM on smoothing this painful process.
Steve,
I've been ordering, installing, licencing, and upgrading RDi since the
Code/400 of OS/2 era.
I have had only minor difficulties ordering, installing, licencing, and
upgrading RDi and predecessors, and I attribute that to the fact that I
have always been the de facto 'IBM admin' in all my jobs. I see the
invoices, I interact with the Business Partners, I have full admin
rights to the IBM side and to the PC side. I can order and install PTFs
(sometimes necessary for RDi), and I can install Windows patches - or
remove them.
I firmly believe that 'system-centric' is the model IBM are using when
they think about RDi. Like 5770-SS1, it needs to be carefully rationed
out to Just The Right People™. As the IBM admin, I absolutely want to
restrict who can faff about with PTFs on 'my' system!
Notably, RDi's customers aren't admins. We're programmers. As a
statistical cohort, developers don't get to see invoices, we don't get
to choose Business Partners, we don't get to install PTFs on a whim. As
developers, our expectation is 'download, setup.exe, click the icon'.
As you work with IBM to ease the pain, please encourage IBM to alter
their thinking from 'system-centric' to 'programmer-centric'.
midrange.com
