|
Steve
The point here is we do not have the PC. So I cannot look at anything on
that PC.
The licenses were purchased a long time ago, so the invoice is not
available. I guess the annual renewal is blindly approved as part of the
IBMi annual maintenance. I have no idea if the it was purchase directly from
IBM, a Partner or Passport Advantage in-line. This is what I am trying to
find out from IBM and they are not helpful as soon
Darryl Freinkel
A4G
Telephone: 770.321.8562 Mobile: 678.355.8562
-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Steve
Ferrell via WDSCI-L
Sent: Thursday, July 27, 2023 10:01 AM
To: Rational Developer for IBM i <wdsci-l@xxxxxxxxxxxxxxxxxx>
Cc: Steve Ferrell <Steve.Ferrell@xxxxxxxxxx>
Subject: Re: [WDSCI-L] How does one transfer RDi licenses from 1 PC to
another?
Hi Darryl,
There isn't an entity called Rational.
Our team creates the product. But Fortra isn't one of the resellers, and we
don't have access to sales or support data. GDPR requirements shield us from
all customer data.
When we consumers of RDi, we had a documented procedure in our ISO system
that contained our IBM Customer ID so all developers could contact IBM
support or Licensing.
Does your team have access to the original Invoice? If it was purchased
through a Partner, it should contain the Partner ID. If it was from IBM, it
should contain the license type. (If you are paying for annual maintenance,
the annual invoice should also contain your Customer ID.)
How to transfer an Authorized User license:
As noted before, if the type is "Authorized User", you can simply uninstall
if from the un-used System and put it on the new users system. It being the
license jar file.
If you are on 9.6, go into Help -> Manage Licenses. You should see the type
of license Permanent. If it's term, it will have the Expiration date. If
it's expired, the license is no longer usable.
If it's Permanent, select it and select Uninstall.
Now you can use that jar file on the new System:
The jar will be named
"com.ibm.rational.developer.ibmi.prgcobol.v96.pek.jar".
If you are on 9.8, Licenses are NOT handled in Installation Manager. They
are installed and uninstalled using the Eclipse P2 system.
We are working with IBM on smoothing this painful process.
Steve Ferrell
Principal Software Engineer Lead RDi
Fortra, the new face of HelpSystems
They do not make it easy to do business.working for IBM.
They are quick to grab money and then they do not care.
They make it as difficult as possible.
Maybe the admins need to work on this side of the fence first before >
They = Rational.Darryl Freinkel
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