|
Hi Vern,anyone
Hang on, it looks like the server is down, our documentation expert is
beating up on the corporate server folks, to try to correct it.
I apologize for the inconvenience. It is July 4th, so I don't think
is there on the other end to help us solve this.
Regards,
Edmund (E.H.) Reinhardt
COBOL IDE on AIX, DDS, WebFacing, System i Application Development,
Rational Developer for Power
2D barcode Phone: 1-905-413-3125 | Phone: 1-905-854-6195IBM
- encoded E-mail: edmund.reinhardt@xxxxxxxxxx8200 Warden Ave
with AIX COBOL:
contact www.youtube.com/user/IBMRational#g/c/62DF24D5BCD43501Markham, ON L6G 1C7
information "In every thing give thanks: for this is the will ofCanada
God in Christ Jesus concerning you." - 1
Thessalonians 5:18
Development Studio
From: Vernon Hamberg <vhamberg@xxxxxxxxxxxxxxx>
To: Rational Developer for IBM i / Websphere
Client for System i & iSeries<wdsci-l@xxxxxxxxxxxx>,
Date: 04/07/2013 11:22 AMhelp work
Subject: Re: [WDSCI-L] Fw: Help needed to make Local
Sent by: wdsci-l-bounces@xxxxxxxxxxxxIf
Hi Edmund
I tried the fix - I _think_ I got it in right, but I still don't get the
content downloaded - well, I am at home, had a proxy server set, now
went to "Direct" - same problem.
I disabled local - get this site in the unavailable list.
http://pic.dhe.ibm.com:80/infocenter/iadthelp/v9/index.jsp
HTH
Vern
On 7/4/2013 9:27 AM, Edmund Reinhardt wrote:
Hi Jim
Several products have had the same problem with the local help server.
<dilbernator@xxxxxxxxx>you look in your workspace .metadata/.log file, chances are you will seeIBM
this error:
!MESSAGE Jetty plugins are unavailable, could not start local server
Rational Software Architect already has a technote for this problem at:
http://www-01.ibm.com/support/docview.wss?uid=swg21641599
I'm trying the fix and it appears to be working. The local help server
started and help plugins get downloaded. It will take a while though
because there's quite a bit of content.
After that, help is blazing fast, well worth it, in my opinion.
We will try to get this missing plugin problem resolved, but in the
meantime, please follow the instructions in that link.
Regards,
Edmund (E.H.) Reinhardt
COBOL IDE on AIX, DDS, WebFacing, System i Application Development,
Rational Developer for Power
2D barcode Phone: 1-905-413-3125 | Phone: 1-905-854-6195
- encoded E-mail: edmund.reinhardt@xxxxxxxxxx8200 Warden Ave
with AIX COBOL:
contact www.youtube.com/user/IBMRational#g/c/62DF24D5BCD43501Markham, ON L6G 1C7
information "In every thing give thanks: for this is the will ofCanada
God in Christ Jesus concerning you." - 1
Thessalonians 5:18
From: Jim Essinger
Developer for IBM i / WebsphereTo: "Rational
System i & iSeries"Client for
<wdsci-l@xxxxxxxxxxxx>,PM
Date: 03/07/2013 08:09
Help needed to make LocalSubject: Re: [WDSCI-L] Fw:
wdsci-l-bounces@xxxxxxxxxxxxSent by:
areIf
Thanks Edmund,
Will that fix the issue I have with getting the local updater to work?
not, should I open a PMR? Call support?
Jim
On Wed, Jul 3, 2013 at 8:48 AM, Edmund Reinhardt <
edmund.reinhardt@xxxxxxxxxx> wrote:
Thanks for your patience.
The v9 help server is back up and running.
This server should have been monitored and restarted right away. We
V9following up to make sure this doesn't happen again.
Edmund
From: darren@xxxxxxxxx
To: Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries <wdsci-l@xxxxxxxxxxxx>,
Date: 01/07/2013 01:34 PM
Subject: Re: [WDSCI-L] Help needed to make Local help work
Sent by: wdsci-l-bounces@xxxxxxxxxxxx
Yes, the V9 version of the help seems to be down right now. I wasted a
whole bunch of time before realizing it. In Help Content, none of my
8.5,connections work, but if I create a new connection like what was in
Iprimethe help works again :<wdsci-l@xxxxxxxxxxxx>
Good
http://publib.boulder.ibm.com/infocenter/iadthelp/v8r5
Bad
http://pic.dhe.ibm.com/infocenter/iadthelp/v9
From: darren@xxxxxxxxx
To: Rational Developer for IBM i / Websphere Development
Studio
Client for System i & iSeries
Date: 07/01/2013 11:35 AMwork
Subject: Re: [WDSCI-L] Help needed to make Local help
Sent by: wdsci-l-bounces@xxxxxxxxxxxx
Maybe the remote V9 version of the help files aren't 100% ready for
lasttime yet. The addresses for the remote help in the Help Content
preferences aren't all working for me today, when I thought they did
week. I was messing around, and now my local help content is gone andI'm
having issues similar to the rest of you.with
From: Buck Calabro <kc2hiz@xxxxxxxxx>
To: wdsci-l@xxxxxxxxxxxx
Date: 07/01/2013 09:38 AM
Subject: Re: [WDSCI-L] Help needed to
make Local
help work
Sent by: wdsci-l-bounces@xxxxxxxxxxxx
On 7/1/2013 4:00 AM, Paul Bailey wrote:
The "RdI v9" post from Darren@xxxxxxxxx (26th June) about TCP/IPtimeouts
didn't mention help at all, but I followed his advice to "prefer" IPv4
"-Djava.net.preferIPv4Stack=true" in the eclipse.ini file (repeating anote
from Mike Hockings:
http://www-01.ibm.com/support/docview.wss?uid=swg21610148). Since then
washave had no issues with the local help in RDP apart from a slight delay
waiting for the text to be loaded. My theory was that the local help
--timing out without error messages because eclipse was trying to find itseem
using IPv6 (it uses a local web server to deliver the help pages) - I
to have been right, but it's just anecdotal evidence at the moment.--
I tried this.
In order to edit eclipse.ini, I had to change the security settings on
c:\program files\ibm\sdp to allow my profile Full Control (even though
my profile is an Administrator on this PC).
Same error. I thought my corporate firewall was the culprit, and it
still might be. I'd love to see an FTP site with the help that I could
download.
--buck
--
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