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We've discussed here from time to time the confusion of most people on this
list regarding the product name, what one is entitled to, how to get it,
what product contains what feature, etc. It has now struck me too.
I downloaded and installed IBM Rational Developer for Power Systems Software
8.0 (common name RDP 8) about 4 weeks ago. The amount of time it takes to
have someone answer the questions like: What am I entitled to? Do I have
to pay for this? How much will it cost me? How do I get my license keys?
etc is astonishing. I still don't know where to look for my license key and
neither does my BP. He is as disgusted as I am. With luck, I'll actually
have the license key before the 70 day trial runs out.
The BP had no idea that my SW maintenance agreement did not cover this. I
only knew it thanks to Pluta and others on this list.
IBM and Rational, please get your act together.
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