Re: Issues with IBM support

["Larry \"DrFranken\" Bolhuis" <midrange@xxxxxxxxxxxx>]

Exceptionally likely I was already signed in. I am often signed in. :-)
 - L

On 5/6/2021 5:06 PM, Mark Waterbury wrote:
> Larry, Pete, and Bryan,
>
> When I tried the URL that Bryan provided, it asked me to "sign in" with my IBM ID, and it let me sign-in, and then I got the 503 error that Pete reported.
>
> But, when I then re-tried with the original URL Pete posted, now it works!  :-o
>
> Go figure!
>
>
> HTH,
>
> Mark S. Waterbury
>
> > On Thursday, May 6, 2021, 4:57:35 PM EDT, Larry "DrFranken" Bolhuis <midrange@xxxxxxxxxxxx> wrote:
>
> Pops right up for me.
> -L
>
> On 5/6/2021 4:43 PM, Pete Helgren wrote:
> > Same response.  Tried FireFox, Chrome, even Edge (!).  Must be down.
> >
> > Pete Helgren
> > www.petesworkshop.com
> > GIAC Secure Software Programmer-Java
> > AWS Certified Cloud Practitioner
> > Twitter - Sys_i_Geek  IBM_i_Geek
> >
> > On 5/6/2021 3:12 PM, Bryan Dietz wrote:
> > > https://www.ibm.com/mysupport/s/my-cases
> > >
> > > i believe that is the landing page for the "new PMR" salesforce page
> > >
> > > Bryan
> > >
> > >
> > > Pete Helgren wrote on 5/6/2021 2:38 PM:
> > > > Trying to create a PMR for the very first time.  I sign in and get:
> > > >
> > > >
> > > >    Oops — that's not right!
> > > >
> > > > The page you requested cannot be displayed. 503: Service Unavailable
> > > >
> > > > Cleared cookies, etc for IBM.com but still see the error.   Is
> > > > https://www.ibm.com/mysupport/s/?language=en_US ; and click on "Open a
> > > > case" the correct way to create a PMR?