Re: Issues with IBM support -- MIDRANGE-L

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Subject: Re: Issues with IBM support
From: Bryan Dietz <bdietz400@xxxxxxxxx>
Date: Thu, 6 May 2021 15:12:52 -0500
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https://www.ibm.com/mysupport/s/my-cases

i believe that is the landing page for the "new PMR" salesforce page

Bryan

Pete Helgren wrote on 5/6/2021 2:38 PM:

Trying to create a PMR for the very first time. I sign in and get:

Oops — that's not right!

The page you requested cannot be displayed. 503: Service Unavailable

Cleared cookies, etc for IBM.com but still see the error. Is https://www.ibm.com/mysupport/s/?language=en_US ; and click on "Open a case" the correct way to create a PMR?

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Re: Issues with IBM support , Pete Helgren

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