Re: Issues with IBM support -- MIDRANGE-L

× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.

Larry, Pete, and Bryan,

When I tried the URL that Bryan provided, it asked me to "sign in" with my IBM ID, and it let me sign-in, and then I got the 503 error that Pete reported.

But, when I then re-tried with the original URL Pete posted, now it works! :-o

Go figure!

HTH,

Mark S. Waterbury

On Thursday, May 6, 2021, 4:57:35 PM EDT, Larry "DrFranken" Bolhuis <midrange@xxxxxxxxxxxx> wrote:

Pops right up for me.
-L

On 5/6/2021 4:43 PM, Pete Helgren wrote:

Same response. Tried FireFox, Chrome, even Edge (!). Must be down.

Pete Helgren
www.petesworkshop.com
GIAC Secure Software Programmer-Java
AWS Certified Cloud Practitioner
Twitter - Sys_i_Geek IBM_i_Geek

On 5/6/2021 3:12 PM, Bryan Dietz wrote:

https://www.ibm.com/mysupport/s/my-cases

i believe that is the landing page for the "new PMR" salesforce page

Bryan

Pete Helgren wrote on 5/6/2021 2:38 PM:

Trying to create a PMR for the very first time. I sign in and get:

Oops — that's not right!

The page you requested cannot be displayed. 503: Service Unavailable

Cleared cookies, etc for IBM.com but still see the error. Is
https://www.ibm.com/mysupport/s/?language=en_US ; and click on "Open a
case" the correct way to create a PMR?

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.