Re: Issues with IBM support

[Mark Waterbury <mark.s.waterbury@xxxxxxxxxxxxx>]

Larry, Pete, and Bryan,

When I tried the URL that Bryan provided, it asked me to "sign in" with my IBM ID, and it let me sign-in, and then I got the 503 error that Pete reported.

But, when I then re-tried with the original URL Pete posted, now it works!  :-o

Go figure!


HTH,

Mark S. Waterbury

> On Thursday, May 6, 2021, 4:57:35 PM EDT, Larry "DrFranken" Bolhuis <midrange@xxxxxxxxxxxx> wrote: 

Pops right up for me.
-L

On 5/6/2021 4:43 PM, Pete Helgren wrote:
> Same response.  Tried FireFox, Chrome, even Edge (!).  Must be down.
>
> Pete Helgren
> www.petesworkshop.com
> GIAC Secure Software Programmer-Java
> AWS Certified Cloud Practitioner
> Twitter - Sys_i_Geek  IBM_i_Geek
>
> On 5/6/2021 3:12 PM, Bryan Dietz wrote:
> > https://www.ibm.com/mysupport/s/my-cases
> >
> > i believe that is the landing page for the "new PMR" salesforce page
> >
> > Bryan
> >
> >
> > Pete Helgren wrote on 5/6/2021 2:38 PM:
> > > Trying to create a PMR for the very first time.  I sign in and get:
> > >
> > >
> > >   Oops — that's not right!
> > >
> > > The page you requested cannot be displayed. 503: Service Unavailable
> > >
> > > Cleared cookies, etc for IBM.com but still see the error.   Is 
> > > https://www.ibm.com/mysupport/s/?language=en_US ; and click on "Open a 
> > > case" the correct way to create a PMR?