Re: Issues with IBM support

[Jay Vaughn <jeffersonvaughn@xxxxxxxxx>]

I was getting that lately and an email to support got it working in about a days time. Had to do with my ibm id.  

Jay

> On May 6, 2021, at 5:39 PM, Larry "DrFranken" Bolhuis <midrange@xxxxxxxxxxxx> wrote:
>
> Exceptionally likely I was already signed in. I am often signed in. :-)
> - L
>
> > On 5/6/2021 5:06 PM, Mark Waterbury wrote:
> > Larry, Pete, and Bryan,
> > When I tried the URL that Bryan provided, it asked me to "sign in" with my IBM ID, and it let me sign-in, and then I got the 503 error that Pete reported.
> > But, when I then re-tried with the original URL Pete posted, now it works!  :-o
> > Go figure!
> > HTH,
> > Mark S. Waterbury
> > > On Thursday, May 6, 2021, 4:57:35 PM EDT, Larry "DrFranken" Bolhuis <midrange@xxxxxxxxxxxx> wrote:
> > Pops right up for me.
> > -L
> > > On 5/6/2021 4:43 PM, Pete Helgren wrote:
> > > Same response.  Tried FireFox, Chrome, even Edge (!).  Must be down.
> > >
> > > Pete Helgren
> > > www.petesworkshop.com
> > > GIAC Secure Software Programmer-Java
> > > AWS Certified Cloud Practitioner
> > > Twitter - Sys_i_Geek  IBM_i_Geek
> > >
> > > On 5/6/2021 3:12 PM, Bryan Dietz wrote:
> > > > https://www.ibm.com/mysupport/s/my-cases
> > > >
> > > > i believe that is the landing page for the "new PMR" salesforce page
> > > >
> > > > Bryan
> > > >
> > > >
> > > > Pete Helgren wrote on 5/6/2021 2:38 PM:
> > > > > Trying to create a PMR for the very first time.  I sign in and get:
> > > > >
> > > > >
> > > > >   Oops — that's not right!
> > > > >
> > > > > The page you requested cannot be displayed. 503: Service Unavailable
> > > > >
> > > > > Cleared cookies, etc for IBM.com but still see the error.   Is
> > > > > https://www.ibm.com/mysupport/s/?language=en_US  and click on "Open a
> > > > > case" the correct way to create a PMR?
>
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