Not sure if related, but received an email from IBM yesterday, 5/6, that your support site will transition soon.
Hello,
IBM Hardware Field Support Services in the following countries and regions will transition to a new Support site soon:
American Samoa Guam Marshall Islands
Micronesia Northern Mariana Islands Palau
Puerto Rico United States United States Minor Outlying Islands
Virgin Islands (U.S.)
This transition does not affect IBM Service Center for Cisco Products Portal users at this time.
For details on how the transition will impact you, including when different countries and regions will transition, which countries and regions have already transitioned, training videos about the new IBM Support site, and answers to commonly asked questions, click the following link.
Learn more about the transition
We'll provide more information as the transition gets closer.
Thank you,
IBM Support
Paul
-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Pete Helgren
Sent: Thursday, May 6, 2021 3:38 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Issues with IBM support
Trying to create a PMR for the very first time. I sign in and get:
Oops — that's not right!
The page you requested cannot be displayed. 503: Service Unavailable
Cleared cookies, etc for IBM.com but still see the error. Is
https://www.ibm.com/mysupport/s/?language=en_US ; and click on "Open a case" the correct way to create a PMR?
--
Pete Helgren
https://smex-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=www.petesworkshop.com&umid=27bd88ab-3ead-4a9a-9ce2-aedcecbd9a3d&auth=438b0784514c1757bd202125ca4db8b0abdb021e-4e6755dc9e0744d4983406fca71c8291ca5b854b
GIAC Secure Software Programmer-Java
AWS Certified Cloud Practitioner
Twitter - Sys_i_Geek IBM_i_Geek
--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxxxxxxxx To subscribe, unsubscribe, or change list options,
visit:
https://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxxxxxxxx
Before posting, please take a moment to review the archives at
https://archive.midrange.com/midrange-l.
Please contact support@xxxxxxxxxxxxxxxxxxxx for any subscription related questions.
Help support midrange.com by shopping at amazon.com with our affiliate link:
https://amazon.midrange.com
midrange.com
