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> However, if a critical issue ever occurred while trying to recover
> / restore a system, related to one of these VTLs, how would IBM
> respond, since they consider these non-supported.

I have worked through a couple of these. IBM was 'considerate' and did not throw the VTL 'under the bus'. In one case the issue was actually the freeking SAS cable, yes the cheapest and simplest to replace component of all, and in the other case I no longer recall.

I also had the vendor support working for me and between the two both problems were resolved.

IBM has a big more 'stern' attitude when you've replaced things inside the system unit, such as disk units or memory, than they do with peripherals.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 3/5/2019 4:16 PM, Steinmetz, Paul via MIDRANGE-L wrote:
I'd like to thank everyone for their input.

Rob- DD2500's from EMC
Larry- ETI SPHiNX
Evan - EMC Data Domains
Holger - OpenSource-VTL (quadstor)

I agree, all of these have performed well with an IBM i.

However, if a critical issue ever occurred while trying to recover / restore a system, related to one of these VTLs, how would IBM respond, since they consider these non-supported.

I was reviewing and received quotes on Laser Vault's new VITL.
The VITL is Not an appliance, and scalable, two features I do like.

Search is still on.

Paul


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxxxxxxxx] On Behalf Of Rob Berendt
Sent: Tuesday, March 05, 2019 8:42 AM
To: Midrange Systems Technical Discussion
Subject: RE: Supportted VTL libraries by IBM

We use the DD2500's to not only backup IBM i to Virtual Tapes but an AIX lpar, running IBM Spectrum Protect (formerly TSM or Tivoli Storage Manager) uses it to back up all of our PC's and other servers to disk on the DD2500.

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Franz.Rauscher@xxxxxxxxxxx
Sent: Tuesday, March 5, 2019 3:20 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: Supportted VTL libraries by IBM

We have also tested quadstor with our backup software for linux and windows machines. i would also like to use it with ibm-i. how do you connect the ibm-i machine to the quadstor vtl. is there a way other than fibre-channel because we dont want to invest in the necessary controllers

franz



From: "Holger Scherer" <hs@xxxxxxx>
To: "Midrange Systems Technical Discussion"
<midrange-l@xxxxxxxxxxxxxxxxxx>
Date: 04.03.2019 23:11
Subject: Re: Supportted VTL libraries by IBM
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxxxxxxxx>



I am in deep contact with quadstor support as we finalized the software for use with IBM i. Quick response time, the found all topics to keep an eye on (currently LTO5 emulation works best, IBM drives seem to have some special commands with IBM i).

-h

Am 04.03.2019 um 22:33 schrieb Evan Harris <auctionitis@xxxxxxxxx>:

The QuadStor thing looks interesting to me but I think it might be a
challenge to gather support for this approach in our environment,

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