Re: BRMS failure

My theory is that if you're going to be putting on any PTF's you may as
well grab the whole cume and all groups along with it.
If you're behind on the BRMS group then it's a pretty safe bet you're
probably behind on the hiper.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
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From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 09/28/2017 03:52 PM
Subject: Re: BRMS failure
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



I used QMGTOOL and it seems basically I should install the fixpack
SF99362.
I see the extra BRMS fix SI64274 but it doesn't seem to be critical.

On Thu, Sep 28, 2017 at 1:39 PM, Rob Berendt <rob@xxxxxxxxx> wrote:

Try the tool, but I've not. Looks promising though.

See also "recommended fixes" at
http://www-01.ibm.com/support/docview.wss?uid=nas8N1021480
I saw at least one 7.1 BRMS ptf which is not on any group PTF.



Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 09/28/2017 03:03 PM
Subject: Re: BRMS failure
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



How do I remember them when I don't know what they are?

Is applying SF99362 going to require others?

On Thu, Sep 28, 2017 at 12:46 PM, Jim Oberholtzer <
midrangel@xxxxxxxxxxxxxxxxx> wrote:

Remember any PTFs that are not in the group as found by the QMGTOOLs

In order to get them all I'll order the group by PTF number and add

the

other PTFs in the same box.


--
Jim Oberholtzer
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Jack
Woehr
Sent: Thursday, September 28, 2017 1:21 PM
To: Midrange Systems Technical Discussion
Subject: Re: BRMS failure

Yes, thanks, I read this before and it *sounds* like my problem, only,
there
is not any contention, neither for drive nor tape.
Some fixes in SF99362 710 Backup Recovery Solutions - level 69SF99362

710

Backup Recovery Solutions - level 69 sound applicable.
I'm going to apply that PTF package tonight.

On Thu, Sep 28, 2017 at 12:11 PM, Steinmetz, Paul

<PSteinmetz@xxxxxxxxxx>

wrote:

Jack,

I had a similar issue years back.

It was related to reservations.

Here's the summary from IBM BRMS development.

- When an operation needing a tape resource runs and needs a tape
drive the tape code will attempt to reserve a tape drive. If it

cannot

get a reservation on it's first choice it will try again to reserve
another drive. It will do this repeatedly until it gets a

reservation

or

until

all drive resources have been tried. Assuming a drive is found

that

is

available a 'reservation' is put on the tape drive resource. This
reservation exists on the tape drive itself and is assigned to a
specific adapter port by World Wide Port Name (WWPN). This
reservation will be persistent until the host releases the
reservation. If anything stops the host from releasing the

reservation

the drive will remain reserved and can only be used by that specific

port

adapter.

- Once a drive is reserved and a tape needs to be mounted, tape code
will check to see if the tape is already mounted in another drive.

If

the tape is mounted in another drive the system running the

operation

needing a tape resource will attempt to reserve the tape drive that
the tape is mounted in. If it gets the reservation for a short

period

of time the job will have caused two drives to be reserved. The

first

drive will be released shortly, however if multiple jobs are

starting

at the same time that need drives it is possible that each job could
reserve multiple drives for short periods of time and some job may

not

be able to get a drive. Operations requiring more than one tape
resource such as DUPMEDBRM or DUPTAP can magnify this issue.

Slightly

staggering job start times can reduce this possibility.

- Different types of errors (user, job, device) can cause a
reservation to be left hanging on a drive. Once this happens, only
the system using the adapter port with the proper WWPN will be able

to

use the tape drive or release the reservation.

- Although it may not be common; changes to the fabric can make it
impossible for a system to release a reservation. For example:

Job Runs and TAP01 is reserved
Job ends abnormally and does not release reservation Fibre cable

is

moved to a different adapter port At this point there is no way

any

of the host systems can release this

reservation...

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf

Of

Jack Woehr
Sent: Thursday, September 28, 2017 1:28 PM
To: Midrange Systems Technical Discussion
Subject: Re: BRMS failure

Trying that right now.

On Thu, Sep 28, 2017 at 11:18 AM, Jim Oberholtzer <
midrangel@xxxxxxxxxxxxxxxxx> wrote:

I think Rob might be on to the PTFs. Strong suggestion:

Get the QMGTOOLS library from IBM (Google QMGTOOLS tools and it
will be the first on the list)

http://www-01.ibm.com/support/docview.wss?uid=nas8N1011297

In that tool option 7 is the Save/Restore menu, then option 9
compares the PTFs on the system with the ones at IBM. It includes
PTFs that have not been put into a group yet. Provides a really
nice list to copy

into Fix

Central with. I'd get them all.


--
Jim Oberholtzer
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On

Behalf

Of Rob Berendt
Sent: Thursday, September 28, 2017 12:12 PM
To: Midrange Systems Technical Discussion
Subject: Re: BRMS failure

That's pretty definitive. And that is the most recent library and
drive firmware.

Cleaning lady doesn't come in at that time of the night, unplug

the

tape library and plug in her vacuum cleaner, does she?

You might want to call IBM. Because, short of making sure that

you

have the latest MF* ptf's to go along with the card supporting

that

drive, ensuring the card is in the best slot for that, ensuring

that

you're not dynamically moving the card from lpar-to-lpar to do
backups, and a few other things, it's getting tricky.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept

1600

Mail
to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
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From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion

<midrange-l@xxxxxxxxxxxx

Date: 09/28/2017 12:40 PM
Subject: Re: BRMS failure
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



The drives are new: we replaced them Tuesday. They have the latest
firmware, I checked.
I flashed the latest library firmware right after that on Tuesday.
The library is a TS3100 (3573) at firmware revision E.20 / 3.20e

The

drives are ULT3580-HH3 at firmware revision 93GQ

On Thu, Sep 28, 2017 at 10:35 AM, Rob Berendt <rob@xxxxxxxxx>

wrote:

There's drive firmware,
and there's library firmware.
What make/model of library?
What make/model of drive(s) in that library?



Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept
1600 Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <

midrange-l@xxxxxxxxxxxx

Date: 09/28/2017 12:12 PM
Subject: Re: BRMS failure
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



Jim, we changed the drives two days ago and I flashed the latest

firmware

after that.

On Thu, Sep 28, 2017 at 9:56 AM, Jim Oberholtzer <
midrangel@xxxxxxxxxxxxxxxxx> wrote:

No, that's the correct status for a standalone tape
library/device (if

it's

NPIV with fibre, it's different)

Reading your other message about rebooting the library so

often

leads

me

to

a though, when was the library and tape device microcode

updated?

It's easy and reasonbly fast to do (about 15 minutes on most
libraries) and I'm beginning to wonder if that's the problem.

Remember your tape library is a computer too, just a

specialized

one,

that

needs update and back up itself every now and then.

--
Jim Oberholtzer
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On
Behalf Of Jack Woehr
Sent: Thursday, September 28, 2017 10:35 AM
To: Midrange Systems Technical Discussion
Subject: Re: BRMS failure

So if it shows:

TAPMLB01 VARIED ON
TAP01 OPERATIONAL ALLOCATED

Should I de-allocate it?

On Thu, Sep 28, 2017 at 8:38 AM, Steinmetz, Paul

<PSteinmetz@xxxxxxxxxx>

wrote:

Jack,

WRKMLBSTS

You should see all your drives.
If another process has a drive, it should appear.

Device/
Job
Resource Status Allocation

name

TAPMLB01 VARIED ON
TAP02 OPERATIONAL UNPROTECTED
TAP01 OPERATIONAL UNPROTECTED
TAP04 OPERATIONAL UNPROTECTED
TAP03 OPERATIONAL UNPROTECTED

Paul



-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On
Behalf

Of

Steve Pitcher
Sent: Thursday, September 28, 2017 10:09 AM
To: Midrange Systems Technical Discussion
Subject: RE: BRMS failure

Here's a good troubleshooting guide on that.

http://www-01.ibm.com/support/docview.wss?uid=nas8N1020679


Steve Pitcher
iTech Solutions
Mobile: (902) 301-0810
http://www.itechsol.com
http://www.iInTheCloud.com


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On
Behalf

Of

Jack Woehr
Sent: Thursday, September 28, 2017 10:50 AM
To: Midrange Systems Technical Discussion
<midrange-l@xxxxxxxxxxxx>
Subject: BRMS failure

Our backups are failing thusly. It makes no sense at all.
There are tapes.
There is nothing else accessing the library.
What's going on? I've tried everything I can think of.

Message ID . . . . . . : BRM1033 Severity . . . . .

.

. :

99
Message type . . . . . :
Inquiry
Date sent . . . . . . : 09/28/17 Time sent . . . .

.

. :

01:54:39


Message . . . . : Devices needed by control group not

available.

(C

R)
Cause . . . . . : Devices TAPMLB01 in the device list for

control

group
type cannot be allocated because they are being used by
other

jobs

or other

systems.
Recovery . . . : Do one of the
following:
-- Type C to cancel control group processing.
-- Wait for devices to become available, and type R to

try

the operation

again.
Possible choices for replying to message . . . . . . . . . .

.

.

.

.

.

:
C -- Cancel
processing.
R -- Try the operation again.


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