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  1.  Home
  2. MIDRANGE-L
  3. September 2017

RE: BRMS failure

I think Rob might be on to the PTFs. Strong suggestion:

Get the QMGTOOLS library from IBM (Google QMGTOOLS tools and it will be the
first on the list)

http://www-01.ibm.com/support/docview.wss?uid=nas8N1011297

In that tool option 7 is the Save/Restore menu, then option 9 compares the
PTFs on the system with the ones at IBM. It includes PTFs that have not
been put into a group yet. Provides a really nice list to copy into Fix
Central with. I'd get them all.


--
Jim Oberholtzer
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rob
Berendt
Sent: Thursday, September 28, 2017 12:12 PM
To: Midrange Systems Technical Discussion
Subject: Re: BRMS failure

That's pretty definitive. And that is the most recent library and drive
firmware.

Cleaning lady doesn't come in at that time of the night, unplug the tape
library and plug in her vacuum cleaner, does she?

You might want to call IBM. Because, short of making sure that you have the
latest MF* ptf's to go along with the card supporting that drive, ensuring
the card is in the best slot for that, ensuring that you're not dynamically
moving the card from lpar-to-lpar to do backups, and a few other things,
it's getting tricky.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail
to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 09/28/2017 12:40 PM
Subject: Re: BRMS failure
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



The drives are new: we replaced them Tuesday. They have the latest
firmware, I checked.
I flashed the latest library firmware right after that on Tuesday.
The library is a TS3100 (3573) at firmware revision E.20 / 3.20e
The drives are ULT3580-HH3 at firmware revision 93GQ

On Thu, Sep 28, 2017 at 10:35 AM, Rob Berendt <rob@xxxxxxxxx> wrote:

There's drive firmware,
and there's library firmware.
What make/model of library?
What make/model of drive(s) in that library?



Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 09/28/2017 12:12 PM
Subject: Re: BRMS failure
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



Jim, we changed the drives two days ago and I flashed the latest
firmware
after that.

On Thu, Sep 28, 2017 at 9:56 AM, Jim Oberholtzer <
midrangel@xxxxxxxxxxxxxxxxx> wrote:

No, that's the correct status for a standalone tape library/device (if
it's
NPIV with fibre, it's different)

Reading your other message about rebooting the library so often leads
me
to
a though, when was the library and tape device microcode updated? It's
easy
and reasonbly fast to do (about 15 minutes on most libraries) and I'm
beginning to wonder if that's the problem.

Remember your tape library is a computer too, just a specialized one,
that
needs update and back up itself every now and then.

--
Jim Oberholtzer
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Jack
Woehr
Sent: Thursday, September 28, 2017 10:35 AM
To: Midrange Systems Technical Discussion
Subject: Re: BRMS failure

So if it shows:

TAPMLB01 VARIED ON
TAP01 OPERATIONAL ALLOCATED

Should I de-allocate it?

On Thu, Sep 28, 2017 at 8:38 AM, Steinmetz, Paul
<PSteinmetz@xxxxxxxxxx>
wrote:

Jack,

WRKMLBSTS

You should see all your drives.
If another process has a drive, it should appear.

Device/
Job
Resource Status Allocation name
TAPMLB01 VARIED ON
TAP02 OPERATIONAL UNPROTECTED
TAP01 OPERATIONAL UNPROTECTED
TAP04 OPERATIONAL UNPROTECTED
TAP03 OPERATIONAL UNPROTECTED

Paul



-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf
Of
Steve Pitcher
Sent: Thursday, September 28, 2017 10:09 AM
To: Midrange Systems Technical Discussion
Subject: RE: BRMS failure

Here's a good troubleshooting guide on that.

http://www-01.ibm.com/support/docview.wss?uid=nas8N1020679


Steve Pitcher
iTech Solutions
Mobile: (902) 301-0810
http://www.itechsol.com
http://www.iInTheCloud.com


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf
Of
Jack Woehr
Sent: Thursday, September 28, 2017 10:50 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: BRMS failure

Our backups are failing thusly. It makes no sense at all.
There are tapes.
There is nothing else accessing the library.
What's going on? I've tried everything I can think of.

Message ID . . . . . . : BRM1033 Severity . . . . . . . :
99
Message type . . . . . :
Inquiry
Date sent . . . . . . : 09/28/17 Time sent . . . . . . :
01:54:39


Message . . . . : Devices needed by control group not available.
(C
R)
Cause . . . . . : Devices TAPMLB01 in the device list for control
group
type cannot be allocated because they are being used by other
jobs
or other

systems.
Recovery . . . : Do one of the
following:
-- Type C to cancel control group
processing.
-- Wait for devices to become available, and type R to try the
operation

again.
Possible choices for replying to message . . . . . . . . . . . . . .
.
:
C -- Cancel
processing.
R -- Try the operation again.


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