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  3. September 2017

Re: BRMS failure

IBM has been there. Tape library support punted to IBM i hardware support.
IBM i hardware support has changed the drivers, the cabling, the IOP. Same
results. Today maybe we swap out the chassis. It's only 2 years old. If I
had any hair on the top of my head, I'd have pulled it out by now.

Here's Thursday morning, abbreviated:
9/27/17 1:45:15 BRM4201 10 Change to media controls
successful. Q1ACST BRMSOFR *BKU
9/27/17 1:45:15 BRM4201 10 Change to media controls
successful. Q1ACST BRMSOFR *BKU
9/27/17 1:45:15 BRM1457 10 Starting SAVSECDTA to devices
TAPMLB01. Q1ACCFG BRMSOFR *BKU
9/27/17 3:09:34 CPC3732 20 All security objects
saved. Q1ACCFG BRMSOFR *BKU
9/27/17 3:09:51 BRM1459 10 Save security data (SAVSECDTA)
complete. Q1ACCFG BRMSOFR *BKU
9/27/17 3:09:52 BRM4201 10 Change to media controls
successful. Q1ACST BRMSOFR *BKU
9/27/17 3:09:52 BRM4201 10 Change to media controls
successful. Q1ACST BRMSOFR *BKU
9/27/17 3:09:52 BRM1452 10 Starting SAVCFG to devices
TAPMLB01. Q1ACCFG BRMSOFR *BKU

Then it died. This morning, it didn't get that far:

9/28/17 1:45:07 BRM1380 10 Begin processing for control group BRMSDLY
type *BKU. Q1ACBK BRMSOFR *BKU
9/28/17 1:45:09 BRM1876 10 Selecting devices with density *ULTRIUM3 for
control group BRMSDLY Q1AC2DV BRMSOFR *BKU
type
*BKU.

9/28/17 1:45:11 BRM1669 10 Devices TAPMLB01 will be used for control
group BRMSDLY type *BKU. Q1AC2DV BRMSOFR *BKU
9/28/17 1:45:11 BRM1097 00 Interactive users are allowed to stay
active. Q1ARBK BRMSOFR *BKU
9/28/17 1:45:15 TCP1A17 20 HTTP server
ended. Q1AXCMD
BRMSOFR *BKU
9/28/17 1:45:17 BRM1457 10 Starting SAVSECDTA to devices
TAPMLB01. Q1ACCFG BRMSOFR *BKU
9/28/17 1:45:17 BRM4201 10 Change to media controls
successful. Q1ACST BRMSOFR *BKU
9/28/17 1:45:17 BRM4201 10 Change to media controls
successful. Q1ACST BRMSOFR *BKU

and it died at 1:49.

On Thu, Sep 28, 2017 at 11:11 AM, Rob Berendt <rob@xxxxxxxxx> wrote:

That's pretty definitive. And that is the most recent library and drive
firmware.

Cleaning lady doesn't come in at that time of the night, unplug the tape
library and plug in her vacuum cleaner, does she?

You might want to call IBM. Because, short of making sure that you have
the latest MF* ptf's to go along with the card supporting that drive,
ensuring the card is in the best slot for that, ensuring that you're not
dynamically moving the card from lpar-to-lpar to do backups, and a few
other things, it's getting tricky.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 09/28/2017 12:40 PM
Subject: Re: BRMS failure
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



The drives are new: we replaced them Tuesday. They have the latest
firmware, I checked.
I flashed the latest library firmware right after that on Tuesday.
The library is a TS3100 (3573) at firmware revision E.20 / 3.20e
The drives are ULT3580-HH3 at firmware revision 93GQ

On Thu, Sep 28, 2017 at 10:35 AM, Rob Berendt <rob@xxxxxxxxx> wrote:

There's drive firmware,
and there's library firmware.
What make/model of library?
What make/model of drive(s) in that library?



Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 09/28/2017 12:12 PM
Subject: Re: BRMS failure
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



Jim, we changed the drives two days ago and I flashed the latest
firmware
after that.

On Thu, Sep 28, 2017 at 9:56 AM, Jim Oberholtzer <
midrangel@xxxxxxxxxxxxxxxxx> wrote:

No, that's the correct status for a standalone tape library/device (if
it's
NPIV with fibre, it's different)

Reading your other message about rebooting the library so often leads
me
to
a though, when was the library and tape device microcode updated? It's
easy
and reasonbly fast to do (about 15 minutes on most libraries) and I'm
beginning to wonder if that's the problem.

Remember your tape library is a computer too, just a specialized one,
that
needs update and back up itself every now and then.

--
Jim Oberholtzer
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Jack
Woehr
Sent: Thursday, September 28, 2017 10:35 AM
To: Midrange Systems Technical Discussion
Subject: Re: BRMS failure

So if it shows:

TAPMLB01 VARIED ON
TAP01 OPERATIONAL ALLOCATED

Should I de-allocate it?

On Thu, Sep 28, 2017 at 8:38 AM, Steinmetz, Paul
<PSteinmetz@xxxxxxxxxx>
wrote:

Jack,

WRKMLBSTS

You should see all your drives.
If another process has a drive, it should appear.

Device/
Job
Resource Status Allocation name
TAPMLB01 VARIED ON
TAP02 OPERATIONAL UNPROTECTED
TAP01 OPERATIONAL UNPROTECTED
TAP04 OPERATIONAL UNPROTECTED
TAP03 OPERATIONAL UNPROTECTED

Paul



-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf
Of
Steve Pitcher
Sent: Thursday, September 28, 2017 10:09 AM
To: Midrange Systems Technical Discussion
Subject: RE: BRMS failure

Here's a good troubleshooting guide on that.

http://www-01.ibm.com/support/docview.wss?uid=nas8N1020679


Steve Pitcher
iTech Solutions
Mobile: (902) 301-0810
http://www.itechsol.com
http://www.iInTheCloud.com


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf
Of
Jack Woehr
Sent: Thursday, September 28, 2017 10:50 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: BRMS failure

Our backups are failing thusly. It makes no sense at all.
There are tapes.
There is nothing else accessing the library.
What's going on? I've tried everything I can think of.

Message ID . . . . . . : BRM1033 Severity . . . . . . . :
99
Message type . . . . . :
Inquiry
Date sent . . . . . . : 09/28/17 Time sent . . . . . . :
01:54:39


Message . . . . : Devices needed by control group not available.
(C
R)
Cause . . . . . : Devices TAPMLB01 in the device list for control
group
type cannot be allocated because they are being used by other
jobs
or other

systems.
Recovery . . . : Do one of the
following:
-- Type C to cancel control group
processing.
-- Wait for devices to become available, and type R to try the
operation

again.
Possible choices for replying to message . . . . . . . . . . . . . .
.
:
C -- Cancel
processing.
R -- Try the operation again.


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