We are in Charlotte NC which has always been good for support. Just learned 2 of the 3 CEs are retiring with no plans to ve replaced. Good thing we have solid hw.

----- Original Message -----
From: Paul Nelson [mailto:nelsonp@xxxxxxxxxxxxx]
Sent: Wednesday, March 07, 2012 03:01 PM
To: 'Midrange Systems Technical Discussion' <midrange-l@xxxxxxxxxxxx>
Subject: RE: HP support of IBM Power hardware

Nope, he was talking about that remote island known as Tulsa, Oklahoma. Very
few genuine IBM employees doing maintenance there.

It all boils down to the machine population in the area.

Paul Nelson
Office 512-392-2577
Cell 708-670-6978

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Wednesday, March 07, 2012 1:57 PM
To: Midrange Systems Technical Discussion
Subject: RE: HP support of IBM Power hardware

I think that person was talking about a permanent rep on the spot. I am
sure that would pretty much be limited to "great big shops". We're not.
We have genuine IBM employees come to our place regularly. They even
still service cash registers at the local chain of grocery stores. There's
plenty of IBM employees still doing hardware maintenance. On occasion, as
demand builds, IBM even staffs up.

Rob Berendt

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