Re: Why is my Operations Console connection failing -- MIDRANGE-L

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Subject: Re: Why is my Operations Console connection failing
From: "Nathan M. Andelin" <nandelin@xxxxxxxxxxxxxxxxxxx>
Date: Wed, 4 Sep 2002 18:21:17 -0600
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> From: <STenore@aol.com>
> First, what type of system do you have (270, 820, etc).

Model 170-2290.

> Second, what version of OS400 and what version of
> Client Access are you using on the pc.

V4R5.

> Also, what type of pc and down load the latest service
> pack from IBM for the Client Access.

Compaq Armada Laptop.  Yes, during this exercise I installed the latest CAE
service pack.

I finally got it working, by uninstalling CAE, then running the EZ-Setup
program, which apparently reconfigures Operations Console from scratch, then
upgrading CAE to the latest 4.5 level.

Thanks to everyone for insights and suggestion.  Whatever EZ-Setup did
(created a new Dial-up Networking component, for example), that's what
Operations Console should do, IMHO.

The idea of disabling the radio buttons in the setup wizard, used to select
the type of functions needed, without explanation, is a serious useability
problem, IMHO.

Nathan M. Andelin
www.relational-data.com

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