RE: High availability questions

["Stone, Brad V (TC)" <bvstone@xxxxxxxxxxxxxx>]

Disagree all you want.  When your machine goes down, it will cause problems.
It will slow you down.  But it won't kill you or force your out of business.
If it does, you've got more problems than a computer that's down.

10 minutes of downtime is only unacceptable because:

1.  We rely too much on technology
2.  We no longer teach manual methods (which was the norm before computers)
3.  We promise what we can't deliver, and cause higher expectations

I can just see 2 years from now people whining because their cell phones
don't work  50/7 (50 states, 7 continents).  :)

Brad

> -----Original Message-----
> From: Lurton Keel [mailto:LKeel@UNARCORACK.com]
> Sent: Friday, March 23, 2001 1:35 PM
> To: 'MIDRANGE-L@midrange.com'
> Subject: RE: High availability questions
> 
> 
> I disagree about the necessity of 24/7.  
> In a previous life I worked for an HVAC company and all (read 
> ALL) of the
> business came in over the telephone.  To dispatch a 
> technician you had to
> know the type of equipment, the address, etc.  We were in a 
> lot of states
> and were establishing a national call center.  If you 
> couldn't get to a
> customer's record you couldn't place the repair call and the 
> customer would
> call who ever was next in the yellow pages.  
> 10 minutes of down time was totally unacceptable.
> We implemented Vision Solutions to a backup AS/400 across 
> town.  In test
> mode it worked fine. Luckily we never had to use it for real. 
>  I think we
> had < $100k in the software and implementation.
> 
> That did not include AS/400 and communications.
> 
> 
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