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  • Subject: RE: High availability questions
  • From: Lurton Keel <LKeel@xxxxxxxxxxxxxx>
  • Date: Fri, 23 Mar 2001 13:35:17 -0600

I disagree about the necessity of 24/7.  
In a previous life I worked for an HVAC company and all (read ALL) of the
business came in over the telephone.  To dispatch a technician you had to
know the type of equipment, the address, etc.  We were in a lot of states
and were establishing a national call center.  If you couldn't get to a
customer's record you couldn't place the repair call and the customer would
call who ever was next in the yellow pages.  
10 minutes of down time was totally unacceptable.
We implemented Vision Solutions to a backup AS/400 across town.  In test
mode it worked fine. Luckily we never had to use it for real.  I think we
had < $100k in the software and implementation.

That did not include AS/400 and communications.


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