|
I disagree about the necessity of 24/7. In a previous life I worked for an HVAC company and all (read ALL) of the business came in over the telephone. To dispatch a technician you had to know the type of equipment, the address, etc. We were in a lot of states and were establishing a national call center. If you couldn't get to a customer's record you couldn't place the repair call and the customer would call who ever was next in the yellow pages. 10 minutes of down time was totally unacceptable. We implemented Vision Solutions to a backup AS/400 across town. In test mode it worked fine. Luckily we never had to use it for real. I think we had < $100k in the software and implementation. That did not include AS/400 and communications. +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to MIDRANGE-L@midrange.com. | To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com. | To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com. | Questions should be directed to the list owner/operator: david@midrange.com +---
As an Amazon Associate we earn from qualifying purchases.
This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.