RE: High availability questions

["Art Tostaine, Jr." <art@xxxxxxxxxxx>]

Initial responses from vendors are coming in around the expected high price
of around $100K.

Brad:  Why would you try to convince someone that wants a 24/7 HA solution
that they don't need it?  It may just be a matter of time until you are
wrong.  You may be right for 5 years, but then you are REALLY wrong.

I have never had a customer who could justify spending $100K, and I can
understand that, but I would never argue against it.  I have told them of
the AS/400's reliability, but they are actually more concerned with comm
line and electricity availability than the AS/400.

Thanks for the input.

Art Tostaine, Jr.
CCA, Inc.
Jackson, NJ 08527

-----Original Message-----
From: owner-midrange-l@midrange.com
[mailto:owner-midrange-l@midrange.com]On Behalf Of Lurton Keel
Sent: Friday, March 23, 2001 2:35 PM
To: 'MIDRANGE-L@midrange.com'
Subject: RE: High availability questions


I disagree about the necessity of 24/7.
In a previous life I worked for an HVAC company and all (read ALL) of the
business came in over the telephone.  To dispatch a technician you had to
know the type of equipment, the address, etc.  We were in a lot of states
and were establishing a national call center.  If you couldn't get to a
customer's record you couldn't place the repair call and the customer would
call who ever was next in the yellow pages.
10 minutes of down time was totally unacceptable.
We implemented Vision Solutions to a backup AS/400 across town.  In test
mode it worked fine. Luckily we never had to use it for real.  I think we
had < $100k in the software and implementation.

That did not include AS/400 and communications.


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