Re: Help Desk

[Bill.Steadman@xxxxxxxxxxxxx]

Tivoli has an excellent help desk product along with other modules (asset
management,etc.) to take care of tracking from PO to trashcan.
Checkout  www.tivoli.com.

Bill


                                                                                
                                   
                                                                                
                                   
                                                                                
                                   



I'm currently evaluation a few help desk programs for our company, so far
nothing I have been impressed with (only evaluated two so far).

Does anyone use any helpdesk software they are happy with and can give me a
recomendation?

I would prefer it to run on the AS/400, of course, but that is not a strict
requirement.  Something that doesn't run on the AS/400 will have to be head
above heals over an AS/400 solution, however.

Regards,

Jim Langston





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