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  • Subject: Re: Web Tech Support
  • From: Rob Berendt <rob@xxxxxxxxx>
  • Date: Wed, 19 Apr 2000 9:43:37 -0500

And if the 400 is supposed to be such an E commerce server 
then why can't you configure SNDPTFORD to use the Internet?





jlcrosby@fwi.com on 04/19/2000 09:40:47 AM
Please respond to MIDRANGE-L@midrange.com@Internet
To:     MIDRANGE-L@midrange.com@Internet
cc:      
Fax to: 
Subject:        Re: Web Tech Support

"Shaw, David" wrote:

> One of the things that frustrates me with many of IBM's support changes over
> the last few years is that the new stuff is apparently being done by people
> unfamiliar with what the old stuff was capable of.  They proudly implement
> these "wonderful" new features which aren't as good as what they had 5 or 10
> years ago.  If Internet delivery of PTF's requires more manual steps than
> ECS delivery of PTF's, why would I want to use it?  If InfoCenter is harder
> to find information in than BookManager Library Reader or even STRINFSKR
> (and it is!), why should I be happy about being forced to use it?  And why
> oh why can't they ever keep a customer's account details correct for more
> than 1 day?

That was right on.  If IBM "improves" some of this stuff much more, it
will be impossible to use efficiently.

-- 
-Jeff
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