Re: Web Tech Support

["David Morris" <dmorris@xxxxxxxxxxxxx>]

Al,

After being denied a PTF via ECS I decided to give the web interface another 
shot.   I was 
surprised to see that it was easy to set up and establish a connection.  I was 
now encouraged. 
Next I attempted to download the relatively small PTF that I desperately 
needed.  Again I was 
denied access because IBM deemed the PTF too large to send electronically.  
This was over 
a multiple-T1 connection.  When I got the CD it was contained a whole 2 meg.  
Who's idea 
was it to propagate this restriction to internet PTFs?

The internet the direction IBM should be taking for PTF delivery.  I am sure 
they will 
continue to improve the process.  At this point it is still easier to use ECS.  
I would put up 
with the overly-engineered process if they would just remove that size 
restriction.

David Morris

>>> barsa2@ibm.net 04/19/00 01:05PM >>>
At 09:43 AM 04/19/2000 -0500, you wrote:
>And if the 400 is supposed to be such an E commerce server
>then why can't you configure SNDPTFORD to use the Internet?
You can use the Internet to do the equivalent ( however I feel that the 
process is neither intuitive nor reliable).  Let's us note that there are 
many people who disagree with me.

What can I say, likely I'm just a stupid user.  (Remember, "user" is a four 
letter word.)

IBM made some noise about asking me about my feelings, but they have not 
followed up.

Al




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Al Barsa, Jr. - Account for Midrange-L
Barsa Consulting, LLC.  
400 > 390

Phone:          914-251-1234
Fax:            914-251-9406
http://www.barsaconsulting.com 
http://www.taatool.com 


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