Re: Web Tech Support

[Rob Berendt <rob@xxxxxxxxx>]

I've used the Internet to do the equivalent.  Those people 
are clueless.  The garbage you have to go through to get your 
PC connected.  The myriad icons and garbage to wade through.  
How extremely slow to go through each part.  The actual 
transmission is ok though.  I think the slow part is just an 
inherent part of Client/Server, or at least IBM's interpretation 
of it.  And then it only half heartedly updates WRKPRB.  Again 
an example of how they refuse to study the past.  I showed them 
another web site they had.  This site is used for ordering PTF's 
on media.  Excellent tracking available.  Gives you three emails:  
order placed, order packaged (and Airborne waybill #), order 
shipped (again with the Airborne waybill#).  The people who wrote 
the download didn't know how to do the tracking if a PTF was too 
big and had to come on media.
Maybe IBM needs to learn how to modularize their code.  Maybe they 
need to hire people who can read.  Maybe they need to design web 
sites that are not so convoluted that even their own employees can't 
even find stuff.





barsa2@ibm.net on 04/19/2000 03:32:49 PM
Please respond to MIDRANGE-L@midrange.com@Internet
To:     MIDRANGE-L@midrange.com@Internet
cc:      
Fax to: 
Subject:        Re: Web Tech Support

At 09:43 AM 04/19/2000 -0500, you wrote:
>And if the 400 is supposed to be such an E commerce server
>then why can't you configure SNDPTFORD to use the Internet?
You can use the Internet to do the equivalent ( however I feel that the 
process is neither intuitive nor reliable).  Let's us note that there are 
many people who disagree with me.

What can I say, likely I'm just a stupid user.  (Remember, "user" is a four 
letter word.)

IBM made some noise about asking me about my feelings, but they have not 
followed up.

Al




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Al Barsa, Jr. - Account for Midrange-L
Barsa Consulting, LLC.  
400 > 390

Phone:          914-251-1234
Fax:            914-251-9406
http://www.barsaconsulting.com
http://www.taatool.com

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