Re: Serial number -- MAPICS-L

We scan Barcodes for serial  numbers at shipment time.



Lloyd H. Degnon
I.S. Manager
AmPro Computers, Inc.
5215 Hellyer Ave.
Building #110
San Jose, CA 95138
(408) 360-4365
ldegnon@xxxxxxxxx 
www.AmPro.com 



"Eric A. Wolf" <eric_a_wolf@xxxxxxxxxxx> 
Sent by: mapics-l-bounces@xxxxxxxxxxxx
06/03/2005 01:49 PM
Please respond to
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Re: Serial number







The only thing MAPICS really provides is the ability to hand-key the 
serial
number during Shipment Processing.  And if you are using the Offline
Shipping enhancement, which I believe Dale is using, that function does 
not
even allow you to enter Serial numbers there.

Eric

----- Original Message ----- 
From: "Greg Novak" <gnovak@xxxxxxxxxx>
To: "'MAPICS ERP System Discussion'" <mapics-l@xxxxxxxxxxxx>
Sent: Friday, June 03, 2005 1:29 PM
Subject: RE: Serial number


> Jon brings up some good issues.  How do you relate your serial number 
back
> to the customer order?  Is the CO number keyed in?  How about customer
name?
> Do you need to relate back to the manufacture of the product?  Is the MO
> number also keyed in?  What other information must be (re)keyed into the
> spreadsheet that already exists in Mapics?  Spreadsheets cannot be
utilized
> outside of the spreadsheet (or not easily).  The data belongs on the
iSeries
> where it can be managed and tracked.  Why not use what Mapics provides?
>
> IMHO,
> -Greg
>
> Gregory Novak
> Manager North American Technical Services
> Momentum Utilities Pty Ltd
> (630) 985-1736
> gnovak@xxxxxxxxxx
> www.jacana.com
>
> Making Information Work for your Business
> www.intuator.com
>
>
>
>
> -----Original Message-----
> From: jleroi@xxxxxxxxx [mailto:jleroi@xxxxxxxxx]
> Sent: Friday, June 03, 2005 11:58 AM
> To: mapics-l@xxxxxxxxxxxx
> Subject: RE: Serial number
>
>
> We use serial numbers for a small percentage of but high dollar value
items.
> The parts have different warranty time frames so tracking is easier with
the
> data in MAPICS. Having the data in one place makes life easier for our
users
> when they wish to create adhoc queries.
>
> If you are tracking data in a spread sheet, you are rarely doing your
> organization a favor. At some point, either access to the data or 
validity
> of the data becomes an issue. I have been asked too many times to try 
and
> cleanup a spreadsheet so that the data entered can be matched to our
> production data. Luckily, there are a lot of tools available for
> manipulating cell entries but at some point it takes a manual process to
> evaluate what is there and force it to match what is in production. It 
is
> rarely faster to key the data into a spreadsheet than to enter it into
> MAPICS and especially since there is a place holder for the data 
already.
>
> Obviously there are a number of issues around things like this. I 
usually
> refer to the fact that we are responsible for insuring the availability 
of
> accurate data to all users when it is needed. A spreadsheet is not a
> convienent location for multiple people to access data at the same time
for
> a single record nor does it usually insure accurate data or allow for 
data
> protection via things like journalling, change control, etc.
>
> Just my 2 cents.
>
> Jon Le Roi
> Director of I.T.
> Tegal Corporation
>
> -----Original Message-----
> From: sjones@xxxxxxxxxxxxxx [mailto:sjones@xxxxxxxxxxxxxx]
> Sent: Friday, June 03, 2005 8:57 AM
> To: MAPICS ERP System Discussion
> Subject: RE: Serial number
>
>
> We don't use MAPICS to handle the serial numbers, but do have a file on
> the I-Series to store the info.
>
> Convincing users that it would be better can be tough.  If you put it on
> the I-Series, either in MAPICS or your own, people could inquire on the
> data without contacting others.  Are the serial numbers bar-coded, so 
that
> someone does not have to manually record the data?  You can write some
> reports based on serial number data that you may not have now.
>
>
> Steve Jones
>
>
>
> "Teresa Biby" <TBiby@xxxxxxx>
> Sent by: mapics-l-bounces@xxxxxxxxxxxx
> 06/03/2005 11:49 AM
> Please respond to
> MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
>
>
> To
> "MAPICS ERP System Discussion" <mapics-l@xxxxxxxxxxxx>
> cc
>
> Subject
> RE: Serial number
>
>
>
>
>
>
> We only serialize about 30% of what goes out the door (line items) and
> our products have lifetime warranty.  Obviously, with that kind of
> warranty, our return rate is very low due to the high quality of the
> product.  Our quality tech assigns the serial numbers and keys into
> excel.  How can I convince anyone that this info would be better put
> into mapics?  Or, do I even try?
>
> -----Original Message-----
> From: mapics-l-bounces@xxxxxxxxxxxx
> [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of LDegnon@xxxxxxxxx
> Sent: Friday, June 03, 2005 11:39 AM
> To: MAPICS ERP System Discussion
> Subject: Re: Serial number
>
> We scan and record the Serial Number of >90% of what goes out of our
> door.
>  We have a Five year warranty on almost all, then a three year on the
> rest.  This info is picked up from the Item Master at shipping time
> (also
> whether or not "Serial Number Required" is checked.  I honestly don't
> know
> how we would handle this manually...
>
>
>
> Lloyd H. Degnon
> I.S. Manager
> AmPro Computers, Inc.
> 5215 Hellyer Ave.
> Building #110
> San Jose, CA 95138
> (408) 360-4365
> ldegnon@xxxxxxxxx
> www.AmPro.com
>
>
>
> "Teresa Biby" <TBiby@xxxxxxx>
> Sent by: mapics-l-bounces@xxxxxxxxxxxx
> 06/03/2005 08:32 AM
> Please respond to
> MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
>
>
> To
> <mapics-l@xxxxxxxxxxxx>
> cc
>
> Subject
> Serial number
>
>
>
>
>
>
>
> Is anyone using the Mapics serial number capability?  Can anyone give me
> the benefits of having the serial number in mapics (other than lookup
> capabilities) rather than an external database?  I'm having trouble
> getting change to occur -our users are quite content to leave this in an
> excel spreadsheet and have customer service call quality when they need
> to know what went where.
> Thanks in advance,
> Teresa Biby
> Virginia Panel Corporation
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