RE: Serial number -- MAPICS-L

We use serial numbers for a small percentage of but high dollar value items.
The parts have different warranty time frames so tracking is easier with the
data in MAPICS. Having the data in one place makes life easier for our users
when they wish to create adhoc queries.

If you are tracking data in a spread sheet, you are rarely doing your
organization a favor. At some point, either access to the data or validity
of the data becomes an issue. I have been asked too many times to try and
cleanup a spreadsheet so that the data entered can be matched to our
production data. Luckily, there are a lot of tools available for
manipulating cell entries but at some point it takes a manual process to
evaluate what is there and force it to match what is in production. It is
rarely faster to key the data into a spreadsheet than to enter it into
MAPICS and especially since there is a place holder for the data already.

Obviously there are a number of issues around things like this. I usually
refer to the fact that we are responsible for insuring the availability of
accurate data to all users when it is needed. A spreadsheet is not a
convienent location for multiple people to access data at the same time for
a single record nor does it usually insure accurate data or allow for data
protection via things like journalling, change control, etc.

Just my 2 cents. 

Jon Le Roi
Director of I.T.
Tegal Corporation

-----Original Message-----
From: sjones@xxxxxxxxxxxxxx [mailto:sjones@xxxxxxxxxxxxxx]
Sent: Friday, June 03, 2005 8:57 AM
To: MAPICS ERP System Discussion
Subject: RE: Serial number


We don't use MAPICS to handle the serial numbers, but do have a file on 
the I-Series to store the info.

Convincing users that it would be better can be tough.  If you put it on 
the I-Series, either in MAPICS or your own, people could inquire on the 
data without contacting others.  Are the serial numbers bar-coded, so that 
someone does not have to manually record the data?  You can write some 
reports based on serial number data that you may not have now. 


Steve Jones



"Teresa Biby" <TBiby@xxxxxxx> 
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06/03/2005 11:49 AM
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RE: Serial number






We only serialize about 30% of what goes out the door (line items) and
our products have lifetime warranty.  Obviously, with that kind of
warranty, our return rate is very low due to the high quality of the
product.  Our quality tech assigns the serial numbers and keys into
excel.  How can I convince anyone that this info would be better put
into mapics?  Or, do I even try?

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of LDegnon@xxxxxxxxx
Sent: Friday, June 03, 2005 11:39 AM
To: MAPICS ERP System Discussion
Subject: Re: Serial number

We scan and record the Serial Number of >90% of what goes out of our
door. 
 We have a Five year warranty on almost all, then a three year on the 
rest.  This info is picked up from the Item Master at shipping time
(also 
whether or not "Serial Number Required" is checked.  I honestly don't
know 
how we would handle this manually...



Lloyd H. Degnon
I.S. Manager
AmPro Computers, Inc.
5215 Hellyer Ave.
Building #110
San Jose, CA 95138
(408) 360-4365
ldegnon@xxxxxxxxx 
www.AmPro.com 



"Teresa Biby" <TBiby@xxxxxxx> 
Sent by: mapics-l-bounces@xxxxxxxxxxxx
06/03/2005 08:32 AM
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Serial number







Is anyone using the Mapics serial number capability?  Can anyone give me
the benefits of having the serial number in mapics (other than lookup
capabilities) rather than an external database?  I'm having trouble
getting change to occur -our users are quite content to leave this in an
excel spreadsheet and have customer service call quality when they need
to know what went where.
Thanks in advance,
Teresa Biby
Virginia Panel Corporation
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