|
midrange.com
Ted,
I didn't realize they sold licenses other than concurrent. Essentials was a
nice program for our transition from our old performance challenged system to
our new much more capable one but with our license count frozen it is tough to
move on. Adding an application will not only cost us the application fee but
would most likely raise the concurrent license count as we open it to more
users. We are lucky in that our PLMC and Powerledger licenses are not through
MAPICS so they do not count against our concurrent total.
Regards
Konrad
-----Original Message-----
From: Hendricks, Ted [mailto:Ted.Hendricks@xxxxxxxxxxxxxxxxxxx]
Sent: Mon 11/10/2003 12:44 PM
To: 'MAPICS ERP System Discussion'
Cc:
Subject: RE: ALF Expense Analysis
We have a slightly different problem when it comes to ALF, but it is
related. Our company has been purchased by a much larger company who
doesn't use MAPICS. They don't really balk at the ALF. Our problem is
we
are growing and are stuck right now with a 40 user license that is not
concurrent. We looked into getting more licenses and received an
expensive
quote for MAPICS essentials (concurrent licenses will really make more
sense
in our environment). Now essentials will definitely be a really nice
addition to our environment. I am having trouble getting management to
bite
off on Essentials. I believe that the essentials quote may be
reasonable,
but it is still so large that it remains indefinitely on the "management
will decide someday" plate. I like the Iseries/ Mapics solution
because can
be easily administered, it is stable, and seems to have a low TCO- even
when
you factor in the ALF.
Ted
-----Original Message-----
From: Konrad Underkofler [mailto:kdunderk@xxxxxxxxxxxxx]
Sent: Monday, November 10, 2003 6:39 AM
To: MAPICS ERP System Discussion
Subject: RE: ALF Expense Analysis
Jeff,
Sorry you feel that way, and as usual coming from a consultant it is not
very pointed or accurate.
First, an internet user group is intended for users to share
experience, it
is not intended for consultants to sell their services. I personally do
not
want to hear glowing reports about how new applications will make life
so
much easier. I want to know what is going on with the product
unfiltered by
people that make their living off of it. Since MAPICS themselves chose
to
not publicize bad fixes, install experiences, cd apply issues this is
the
only location to find out about them. If that comes across as bashing
so be
it. You make your living from MAPICS, we make our living using MAPICS
and
that is quite a difference.
Second, I am not frustrated about MAPICS. Our implementation is stable
with
a small group of known issues. I consider our ALF and support fees
fair. I
believe that the company is well run and has made the correct choice to
let
MAPICS XA run its course. It keeps them profitable and provides some
extra
function, through add on applications, for those customers that
absolutely
have to have it or are not able to move to another product. I wish
they had
picked up on their paid for study that suggested they offer a license
for
customers that do not wish to have support or future releases at a lower
price. All legacy systems have this issue and most ERP systems are
legacy
these days.
Third, one thing MAPICS does need to do is examine their fix strategy
and
test process. My uncertain feelings about fix quality and reluctance
about
applying fixes combined with the local fixes we have had to do to keep
MAPICS operating have limited our ability to migrate to any new version
of
MAPICS in the future. If you wish to be a use to the group other than
saying
"costing requires 3 to 5 days of consulting" how about reviewing the 20
- 30
fixes a week and letting us know which ones seem sound and which ones
may
cause problems.
Fourth, MAPICS needs to review the affiliate system. They are so driven
by
new customer, new application revenue that they have vanished over the
past
three years as R7 has had its status bounce up and down. Our former rep
is
selling medical products, our current rep is a refugee from Baan that
answers email every three months or so.
Fifth, if MAPICS wants to continue in business they need to establish a
better relationship with customers. This may involve establishing an
internal consulting force that can help customers plan and potentially
migrate to future MAPICS or other solutions.
Sorry, I cannot vouch for three things MAPICS XA does that are superior
to
other competing ERP systems. If you are interested in that I suggest you
check MAPICS Inc. website. Maybe Dale can help with this one.
Regards
Konrad
-----Original Message-----
From: Jeff Snyder [mailto:jeffreygsnyder@xxxxxxxxxxx]
Sent: Mon 11/10/2003 5:49 AM
To: mapics-l@xxxxxxxxxxxx
Cc:
Subject: RE: ALF Expense Analysis
Konrad,
My observation is that you bash Mapics 9 of 10 postings. Not
real
helpful.
Let me ask you this: Can post just 3 things about Mapics you
like
above
other ERP solutions?
From: "Konrad Underkofler" <KDUNDERK@xxxxxxxxxxxxx>
Reply-To: MAPICS ERP System Discussion
<MAPICS-L@xxxxxxxxxxxx>
To: "MAPICS ERP System Discussion" <MAPICS-L@xxxxxxxxxxxx>
Subject: RE: ALF Expense Analysis
Date: Sun, 9 Nov 2003 22:55:12 -0500
Jeff,
I am glad I never cease to amaze you. It is sort of tough to
classify my
reaction whenever I read one of your posts. I guess I just
expect
more
from MAPICS than you do being a paying customer.
Regards
Konrad
-----Original Message-----
From: Jeff Snyder [mailto:jeffreygsnyder@xxxxxxxxxxx]
Sent: Fri 11/7/2003 8:36 PM
To: mapics-l@xxxxxxxxxxxx
Cc:
Subject: RE: ALF Expense Analysis
Always good to hear at least one customer out there is happy
with
MAPICS
Sometimes i get sooo fustrated from all the bashing on this
thread...maybe the grass just looks greener on the other
side ???
Thanks again Dale, for the breath of fresh air. Konrad never
ceases to
amaze me.
Jeff Snyder, CPIM
Mapics Consultant
From: DaleGindlesperger@xxxxxxxxxxx
Reply-To: MAPICS ERP System Discussion
<MAPICS-L@xxxxxxxxxxxx>
To: MAPICS ERP System Discussion <MAPICS-L@xxxxxxxxxxxx>
Subject: RE: ALF Expense Analysis
Date: Fri, 7 Nov 2003 15:43:10 -0500
Hi Dale,
Yeah, I think the ALF is pretty steep myself - it's easily
the
largest
single item in my budget. But I think I still get decent
value
for it,
especially as I plan on upgrading to R7 as soon as they
finish
CSM. We've
used Browser since 1999, and we are increasing our usage,
and at
least
it's
a lot more stable than it used to be. Of course, that could
be
because of
the newer versions of Winwoes being a little better than the
old
versions.
I was initally concerned about the mismash of languages, as
Konrad
mentioned (I think he missed a couple, like PowerBuilder for
those of us
running MDCC, and probably some others), but they seem to
work
fine. I am,
however, very much looking forward to running in a full Java
environment
on
R7.x when we convert.
One thing to keep in mind is that our ALFs don't just fund
existing
application enhancements. They also fund e:Info and the
folks at
the
response line, which is worth a lot to some of us. It's
great to
get a
speedy response via e-mail, and generally fast response via
phone
when I
or
my people need to talk to a human bean on something weird
that is
happening. There is also continuing enhancement to some older
modules,
like the Offline Shipping Enhancement, and such. Also, it
costs a
lot to
fund R&D for the new hardware, modules, and languages
(WebSphere
and
such).
On a tangent - Konrad, I noticed no one said they have loaded
5118 yet. I
have it sitting in my drawer, waiting to see if it's OK.
Hasn't
ANYONE put
it on?
Dale Gindlesperger
IT Manager/Special Projects Leader
Fleetwood Folding Trailers, Inc.
Somerset, PA
_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing
list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.
----------------------------------------------------------------------
From Beethoven to the Rolling Stones, your favorite music is
always
playing on MSN Radio Plus. No ads, no talk. Trial month FREE!
_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing
list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.
_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing
list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.
----------------------------------------------------------------------
Frustrated with dial-up? Get high-speed for as low as
$26.95.*
* Prices may vary by service area
_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.
_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.
As an Amazon Associate we earn from qualifying purchases.
This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.
