Re: Selling Services

["Bob Tenney" <bobtenney@xxxxxxxxxxxxx>]

Doug, You can use Special Charges and the immediate invoice option to
invoice services. This has several advantages:

- They do not affect inventory
- The do not trigger pick / pack / ship activity.
- You can have an unlimited number of special charges so you can track them
as needed.
- You can have sales and cost rates for each special charge. Pricing is
automatic in the sense that COM multiplies the quantity   by the hours.
- COM applies sales tax to special charges as needed.
- Special charges print on invoices.

All the data that you need to track special charges is in the MAPICS
database. I am not aware of any reports or inquiries that would be helpful.
You will probably have to write your own.

Bob Tenney
Bob Tenney Solutions, LLC
MAPICS - FRx - Presence - Crystal Reports
828-526-8976

Visit www.tenneypubs.com for books about
IFM, COM, G/L Interfaces
Info WorkPlace, Cost Accounting, and FRx
----- Original Message -----
From: "Morrison, Doug" <dmorrison@xxxxxxxxxx>
To: <MAPICS-L@xxxxxxxxxxxx>
Sent: Wednesday, April 30, 2003 11:44 AM
Subject: Selling Services


We recently converted to MAPICS XA Release 6 on an AS/400 running V5R2.
We have also started a new business segment that performs service work
on equipment.  I am interested in hearing how other companies handle
service work for customers.  Invoicing and tracking sales history and
the key areas of interest.  We don't have any need to maintain inventory
balances for the service work.  Any information would be greatly
appreciated.

Thanks
Doug

_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo.cgi/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.