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We provide plating for aluminum and steel parts.  We have the items set up
as item type 2 and the "item number" is elec nickel, clear chromate, etc.
They are keyed in to orders and invoiced just as regular items, however no
allocations and no adjusting of inventory.  
We can see all history also.
Item type 2= miscellaneous item.

-----Original Message-----
From: Morrison, Doug [mailto:dmorrison@xxxxxxxxxx] 
Sent: Wednesday, April 30, 2003 11:44 AM
To: MAPICS-L@xxxxxxxxxxxx
Subject: Selling Services

We recently converted to MAPICS XA Release 6 on an AS/400 running V5R2.
We have also started a new business segment that performs service work
on equipment.  I am interested in hearing how other companies handle
service work for customers.  Invoicing and tracking sales history and
the key areas of interest.  We don't have any need to maintain inventory
balances for the service work.  Any information would be greatly
appreciated.
 
Thanks
Doug
 
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