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And how is the quality of that support? Pat Beil -----Original Message----- From: mapics-l-admin@midrange.com [mailto:mapics-l-admin@midrange.com]On Behalf Of McCready, Joan Sent: Monday, March 04, 2002 11:34 AM To: 'mapics-l@midrange.com' Subject: RE: PLMC Refresh Statistics comparisons Not only that - put in a call to MAPICS support for IWP/Jacana suite apps, and your support callback will be from the Oakdene group in Chicago, who neither developed nor owns the Jacana apps. -- Joan -----Original Message----- From: Walker, Dale [mailto:DWalker@automaticproducts.com] Sent: Friday, March 01, 2002 2:43 PM To: 'mapics-l@midrange.com' Subject: RE: PLMC Refresh Statistics comparisons This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. -- [ Picked text/plain from multipart/alternative ] Put in a support call on a KBC question and you will get a return call from TriMin Systems (unless it is a total no-brainer). -----Original Message----- From: DaleGindlesperger@fft-inc.com [mailto:DaleGindlesperger@fft-inc.com] Sent: Friday, March 01, 2002 2:35 PM To: mapics-l@midrange.com Subject: RE: PLMC Refresh Statistics comparisons This is a multipart message in MIME format. -- [ Picked text/plain from multipart/alternative ] That's interesting - support comes from ISE, not the regular MAPICS Response Line. Because of that, I figured MDCC was an application that MAPICS was selling as an add-on to MAPICS for ISE. Hmmmm. Dale @ Fleetwood "McCready, Joan" <Joan.McCready@metaltekint.com> Sent by: mapics-l-admin@midrange.com 03/01/02 01:27 PM Please respond to mapics-l To: "'mapics-l@midrange.com'" <mapics-l@midrange.com> cc: Subject: RE: PLMC Refresh Statistics comparisons "Well, this isn't really a MAPICS problem. MDCC is an application written by a business partner." Ah, but it IS a MAPICS problem. MAPICS purchased the PaperLess applications - MDCC, QRMS and TMPS - from ISE over a year ago. If you want to purchase any one, you must purchase all three from MAPICS. And if you initially purchased two of the three from ISE and now want to buy the other, well, let's just say that MAPICS is charging almost full price just to and the piece we don't have. So, yes, it IS MAPICS' problem now.... -- Joan Joan McCready, IS Manager phone: 636-479-4499 MetalTek International fax: 636-479-3399 The Carondelet Division www.metaltekint.com 8600 Commercial Blvd Pevely, MO 63070 -----Original Message----- From: DaleGindlesperger@fft-inc.com [mailto:DaleGindlesperger@fft-inc.com] Sent: Friday, March 01, 2002 12:06 PM To: mapics-l@midrange.com Subject: RE: PLMC Refresh Statistics comparisons This is a multipart message in MIME format. -- [ Picked text/plain from multipart/alternative ] Well, this isn't really a MAPICS problem. MDCC is an application written by a business partner. I understand what you are saying about green screen apps, but I do have to disagree somewhat with the "dead in the water". There's been some pretty neat stuff made available in COM pick-pack-ship and such over the last year, we've really used some of it. And they did release some EPDM green screen inquiries - that was good. It does seem that Browser is where they are putting the bulk of the bucks, though. Of course, we are benefitting from some of the Browser stuff, so I may be biased. We use Browser, EPDM (love it!), and CSM (still working out the kinks). PM is just sorta sitting there for us today... Dale @ Fleetwood "Walker, Dale" <DWalker@automaticproducts.com> Sent by: mapics-l-admin@midrange.com 03/01/02 11:28 AM Please respond to mapics-l To: "'mapics-l@midrange.com'" <mapics-l@midrange.com> cc: Subject: RE: PLMC Refresh Statistics comparisons This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. -- [ Picked text/plain from multipart/alternative ] This is just another example that clearly illustrates where our software maintenance dollars are going (or not going). The green screen apps are dead in the water IMO. Don't hold your breath waiting for even the small requests like yours to be implemented any time soon. I would be happy if I were proven wrong. Signed, Disillusioned Dale Walker, VP MIS Gross-Given Mfg. Co. / Automatic Products Intn'l http://www.automaticproducts.com voice 651-290-4349 fax 651-224-5559 cellular 651-270-4150 -----Original Message----- From: Pete Olshavsky@htol [mailto:peteo@htol.net] Sent: Friday, March 01, 2002 10:11 AM To: mapics-l@midrange.com Subject: Re: PLMC Refresh Statistics comparisons Does it not seem like we went back to the old days of Mapics and having to run file syncs..... They could use file triggers and even have a tailoring option if you want to turn the trigger on.. ----- Original Message ----- From: <DaleGindlesperger@fft-inc.com> To: <mapics-l@midrange.com> Sent: Friday, March 01, 2002 10:30 AM Subject: Re: PLMC Refresh Statistics comparisons > This is a multipart message in MIME format. > -- > [ Picked text/plain from multipart/alternative ] > Yes, I know about that one. But I think it should be automated - the user > shouldn't have to look up the order# range used and manually run the job, > keying in the range. This is especially awkward at our facility where my > material planners run order release in I/M at various times during the > day, scattered throughout the building (10 acres). Then when you throw in > order release in MRP in the evening, running in unattended mode.... > > Dale @ Fleetwood > > > > > > > "Jim Wiedl" <WIEDLJ@timesaversinc.com> > Sent by: mapics-l-admin@midrange.com > 03/01/02 09:00 AM > Please respond to mapics-l > > > To: <mapics-l@midrange.com> > cc: > Subject: Re: PLMC Refresh Statistics comparisons > > > On option 4 of the supervisor menu there is a way to refresh the mfg > orders by range. We use it everyday. > > > > *********************************************************** > This email has been scanned for viruses. > *********************************************************** > > _______________________________________________ > This is the MAPICS ERP System Discussion (MAPICS-L) mailing list > To post a message email: MAPICS-L@midrange.com > To subscribe, unsubscribe, or change list options, > visit: http://lists.midrange.com/cgi-bin/listinfo/mapics-l > or email: MAPICS-L-request@midrange.com > Before posting, please take a moment to review the archives > at http://archive.midrange.com/mapics-l. > > > > _______________________________________________ > This is the MAPICS ERP System Discussion (MAPICS-L) mailing list > To post a message email: MAPICS-L@midrange.com > To subscribe, unsubscribe, or change list options, > visit: http://lists.midrange.com/cgi-bin/listinfo/mapics-l > or email: MAPICS-L-request@midrange.com > Before posting, please take a moment to review the archives > at http://archive.midrange.com/mapics-l. > > _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/mapics-l or email: MAPICS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l. _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/mapics-l or email: MAPICS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l. _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/mapics-l or email: MAPICS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l. _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/mapics-l or email: MAPICS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l. _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/mapics-l or email: MAPICS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l. _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/mapics-l or email: MAPICS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l. _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/mapics-l or email: MAPICS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l.
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