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RE: Tape Library 3573 error - 9E - Elevator range out specification



fixed

For the archives.

1) The 3573 GUI does have an option to backup/restore the library config file.
Not mentioned in the instructions, probably should be.

2) There is new library firmware available, C20, which I must install.

Paul

-----Original Message-----
From: Steinmetz, Paul
Sent: Monday, August 25, 2014 11:00 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Tape Library 3573 error - 9E - Elevator range out specification

The library swap went like clockwork.
CE was on site, waited 3 hours for courier to deliver the replacement 3573 library chassis.
15 minutes, swap all parts from old chassis to new chassis.
4 LTO5 HH FD drives, 2 PS, 4 magazines, 1 IO controller card.

The important thing to remember, don't swap both the chassis and the IO card together.

< The Library Controller Card contains a copy of the vital product data (VPD) for your library.
The VPD contains your current library configuration.
A backup copy of this VPD is contained within the electronics of the Library Enclosure>

I admit, I was nervous that I might lose the library configuration.
CE assured me I would not.

The issue with the library chassis/picker/robot was probably one of the plastic gears.
Even if not broke, the gears may jam from wear.

Paul




-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Oberholtzer
Sent: Monday, August 25, 2014 5:12 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Tape Library 3573 error - 9E - Elevator range out specification

I hope it works. I've never seen it happen. Normally when the internal serial numbers change the system reacts to it like it's a new piece of equipment and it wipes whatever configuration it has stored.

I'd be ready with plan "B"...

--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Steinmetz, Paul
Sent: Monday, August 25, 2014 2:45 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Tape Library 3573 error - 9E - Elevator range out specification

According to CE and tape support, config is stored on the library IO controller card, which we will NOT be replacing.

Replacing a Library Controller Card
Read Me before Continuing
The Library Controller Card contains a copy of the vital product data (VPD) for your library. The VPD contains your current library configuration. A backup copy of this VPD is contained within the electronics of the Library Enclosure. When the Library Controller Card is replaced, the new replacement card should contain zeros
(0’s) in key VPD locations. Upon detection of these zeros, the library will automatically attempt to write VPD data to the new Library Controller Card from the backup copy of the VPD contained in the Library Enclosure. In rare occurrences, the new Library Controller Card may contain valid (non-zero) VPD data left over from having been installed previously in another library.
If this occurs, the library, which is expecting to see zeros in the VPD area, will instead detect valid VPD data, and will not know which copy of the VPD is the correct one. It will detect a “VPD Mismatch” and display on the Operator Control Panel a screen entitled “VPD Selection”, where it is asking you to determine which copy of VPD should be written to the new Library Controller Card.
a66mi096
Figure 10-12. A power supply being removed from a 2U library
10-12 TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
|
|
|
If the message ″VPD Selection″ is displayed at the Operator Control Panel, carefully highlight the “VPD from Enclosure″ option to copy that version of the VPD to the new Library Controller Card. Then continue with the procedure.

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Oberholtzer
Sent: Monday, August 25, 2014 2:52 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Tape Library 3573 error - 9E - Elevator range out specification

True, the SCSI cards would lose their minds and need to be booted. If they were controlled by an IOP then the IOP had to reboot as well. If that IOP
controlled disk, just IPL the box. I'm doubting that situation exists here
since Paul tends to have newer equipment that most likely does not have IOPs.

--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Monday, August 25, 2014 1:22 PM
To: Midrange Systems Technical Discussion
Subject: RE: Tape Library 3573 error - 9E - Elevator range out specification

Jim has a point there.

Another thing is that there are some brain cells in the wayback machine telling me that, on occasion, I had to 'ipl' the card(s) {using SST} going to the tape drive(s) upon replacement. Something tells me that was mainly with SCSI attached 3581's with LTO 1 drives.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail
to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: "Jim Oberholtzer" <midrangel@xxxxxxxxxxxxxxxxx>
To: "'Midrange Systems Technical Discussion'"
<midrange-l@xxxxxxxxxxxx>
Date: 08/25/2014 02:14 PM
Subject: RE: Tape Library 3573 error - 9E - Elevator range out
specification
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



What Rob is trying to say is we are unaware of any way to save/restore the library configuration. Be ready to hand configure the new one if it comes to that. There was a way on the big 3594s to save the config and update it but I don't know if that option exists on the smaller libraries.

As to firmware, while I agree being on the latest version is good, the reality is you should match what you have today until you verify that after replacement it works. Then take the time to update it and re-verify it
works. That way if there's a problem you won't be fighting multiple
change
modalities.

--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Monday, August 25, 2014 12:29 PM
To: Midrange Systems Technical Discussion
Subject: RE: Tape Library 3573 error - 9E - Elevator range out specification

I would download:
latest library firmware
latest drive firmware
and be prepared to update those. IBM normally loads up replacement libraries and drives with the latest firmware. However, if they've been on the shelf too long they may get dated.
You may want to step through the configuration manually and be prepared to reenter it all. IP addresses and all. You do have remote access to it via a web browser, right? Screen shots to Power Point will work quite well.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail
to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: "Steinmetz, Paul" <PSteinmetz@xxxxxxxxxx>
To: "'Midrange Systems Technical Discussion'"
<midrange-l@xxxxxxxxxxxx>
Date: 08/25/2014 01:11 PM
Subject: RE: Tape Library 3573 error - 9E - Elevator range out
specification
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



CE coming on site to replace the entire library, if he can't get the robot/picker to move.
Where is the library configuration stored?



-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of DrFranken
Sent: Monday, August 25, 2014 11:25 AM
To: Midrange Systems Technical Discussion
Subject: Re: Tape Library 3573 error - 9E - Elevator range out specification

You rolled the UPS into the elevator with all the batteries in it and now it's out of range? :-) [Yes seen it done....]

You didn't say how big your 3573 is but it would appear that it's 'lost'
in the vertical dimension. So a sensor failure or dust in there or loose wire. In any case most likely the repair guy is your best bet here.

- Larry "DrFranken" Bolhuis

www.frankeni.com
www.iDevCloud.com
www.iInTheCloud.com

On 8/25/2014 9:55 AM, Steinmetz, Paul wrote:

Anyone ever experience a 9E on a 3573, Elevator range out specification.


9E: HE: invalid elevator range
09: error during elevator init
00: unspecified command

Thank You
_____
Paul Steinmetz
IBM i Systems Administrator

Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071

610-826-9117 work
610-826-9188 fax
610-349-0913 cell
610-377-6012 home

psteinmetz@xxxxxxxxxx
http://www.pencor.com/

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