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Re: he said, she said (high cost of upgrading to v7r2)



fixed

No way.

Try getting support from Intuit for anything more than a couple of years old on a PC. I'm running QB 2010 and have had no support for two years.

Try getting Intuit to support anything on an updated Mac OS - you need to buy a new OS specific version or tolerate the idiosyncrasies (or just plain not working).

Similar situation on Adobe and many others.

The move to V6 was somewhat unusual as it required a conversion of the program objects to run on the new OS. Vendor code that had had observability stripped and was not recompiled since V5R1 (?) could not be converted. Also some included capability that (mostly for security reasons) is only available for IBM usage at V6.

In my opinion the big problem has been with a few vendors who refused to compromise and come up with a reasonable price for what was basically a key locking mechanism in many cases. One client had to perform a forced upgrade (which cost them hundreds of hours) and pay over $125,000 for an "upgrade" they neither wanted or needed. Faced with a similar situation many others have just been frozen in place on V5R4. On client was lucky enough to get IBM to "lean" heavily on the ISV and get them to drop the price by a factor of 10 which made it worthwhile for the client to pay and make the switch - still a lot of money for what was effectively a single program.


On 2014-04-29, at 4:59 PM, Gqcy <gmufasa01@xxxxxxxxx> wrote:

My people who work in Microsoft/Intel environment say....
that this issue is, first, only limited to the IBM midrange, and two,
signals the final nail in the midrange environment.

is this practice limited to IBM midrange???

Jon Paris

www.partner400.com
www.SystemiDeveloper.com









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