I don't think you fully grasped what another was asking you.
Ok, so they are using IBM System i Access for Windows and so are others at
your facility. However, just this one fellow is having the issue.
Are the others running just the emulator using modern equipment and this
person using a full suite of Office applications, games, etc which he
somehow managed to get running on a dual diskette 8086?
Are the others on a local LAN and this person running over the internet at
his home via a 2400 baud dialup connection?
Are you seeing messages on QSYSOPR or somewhere indication a lot of
Are they running the same application or are the others running a data
entry program and this user trying to run QUERY/400 against two 24million
row tables joined together?