Re: Heads-up! IBM Support Entitlement changes -- WDSCI-L

× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.

Subject: Re: Heads-up! IBM Support Entitlement changes
From: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
Date: Thu, 13 Oct 2022 08:53:26 -0600
List-archive: <https://archive.midrange.com/wdsci-l/>
List-post: <mailto:wdsci-l@lists.midrange.com>
List-subscribe: <https://lists.midrange.com/mailman/listinfo/wdsci-l>, <mailto:wdsci-l-request@lists.midrange.com?subject=subscribe>
List-unsubscribe: <https://lists.midrange.com/mailman/options/wdsci-l>, <mailto:wdsci-l-request@lists.midrange.com?subject=unsubscribe>

On Thu, Oct 13, 2022 at 8:44 AM Mike Hockings <hockings@xxxxxxxxxx> wrote:

I am told that starting this November you will need to have current
support entitlement to RDI to open a support case with IBM. This means
opening the case with a customer number that has current entitlement to RDI
support.

Hi Mike -- As one who has benefited in the past from your help, I gotta ask
... Is a "support entitlement to RDI" the same as "having a licensed copy
of RDI"?

As an Amazon Associate we earn from qualifying purchases.

Follow-Ups:

Re: Heads-up! IBM Support Entitlement changes , Mike Hockings

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.