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I agree that no ERP system lives forever but should listen to its users and
evolve with the times. It seems however to be just the kind of internal
'opinion' that was posted that adds to the perception that System 21 is
going in the wrong direction.

Although we are working for a number of clients in the UK that have used
System 21 for many years and are looking to develop it, there are also quite
a few companies looking to change. We've found the internal marketing of
other solutions we also work with, such as Navision, goes a long way to
making sure the lifespan is as long as possible. So in answer to the
original question, there is no typical life span. It depends on the
solution, the vendor and their plans of developing it, and the users (and
whether the vendor listens to them or not).

On the subject of GEAC maintenance, the general consensus we've received is
that it's not worth it. This and the availability of source code is a real
issue.


Gary Pooley.
Marketing Manager.
System Three Technology Ltd.
www.s3t.co.uk



-----Original Message-----
From: jbausers-l-admin@midrange.com
[mailto:jbausers-l-admin@midrange.com]On Behalf Of *Smalley Ken
Sent: Monday 01 October 2001 16:19
To: jbausers-l@midrange.com
Subject: RE: JBA ML - ERP system lifespan


Hi all,
Now I understand why I haven't seen a sales rep since Geac took over JBA,
I'm not a Style Account.
My 5 year maintenance contract is up. What are other companies doing in
regards to this issue? Is maintenance from GEAC really worth it? Opinions
please.

Ken Smalley
IT Director - Denison Hydraulics
ksmalley@denisonhydraulics.com

 -----Original Message-----
From: jbausers-l@midrange.com [mailto:jbausers-l@midrange.com]
Sent: Monday, October 01, 2001 9:49 AM
To: jbausers-l@midrange.com; *Smalley Ken
Subject: RE: JBA ML - ERP system lifespan




Apology gladly accepted, Michelle.  Anytime you want to post internal
Geac
emails on the public site, I'm sure everybody would welcome it.  I'm sure
it's a very frustrating situation to be in, still trying to promote the
product while customer after customer looks elsewhere.

Stefan Jansson
Fossil

 -----Original Message-----
From: System21Americas [mailto:System21Americas@geac.com]
Sent: Monday, October 01, 2001 9:32 AM
To: 'jbausers-l@midrange.com'
Subject: RE: JBA ML - ERP system lifespan


Please accept our apologies for the following post.  It was intended as
an
internal email and was inadvertently sent to the list.

Michelle Hobbs
Director
S21 Support & Maintenance
(972) 550-9176 ext. 5110
michelle.hobbs@geac.com

 -----Original Message-----
From: Chris Champlain
Sent: Monday, October 01, 2001 8:31 AM
To: 'jbausers-l@midrange.com'
Subject: RE: JBA ML - ERP system lifespan


Another one.  Where is our sales force or is this not a Style Account so
we
don't care.
Just an opinion
Thanks
Chris

 -----Original Message-----
From: Avryl Baldwin [mailto:avrylb@fraseralexander.co.za]
Sent: Monday, October 01, 2001 2:40 AM
To: 'jbausers-l@midrange.com'
Subject: RE: JBA ML - ERP system lifespan


Hi all

We have been on System 21 for over 10 years and my company are going
though
an exercise now of looking at new systems, and by December we will have
made
a decision on what our future package will be.

Although System 21 will still be included in our investigation, I think
it
will most probably be replaced by a more modern web-based package.



> -----Original Message-----
> From: Hudson McVay [SMTP:hudsonm@steemer.com]
> Sent: Friday, September 28, 2001 6:35 PM
> To:   jbausers-l@midrange.com
> Subject:      JBA ML - ERP system lifespan
>
> Hi everyone,
>
> Was just wondering if the group had a thought about how long the
[typical]
> lifespan of an ERP installation is. Considering the effort involved to
> implement a ERP system is enormous and costly,
> how long could you expect to use one before the possibilty of replacing
it
> comes up.
> (obviously business needs, roi calcs, technology advancements, software
> partner relationships, many things are involved in a question like
this)
> We currently have been using System21 for about 5 years, and had Mapics
> for
> about 12+ years before that. Basically, we have some issues with the
long
> term use off S21 and any 3-7 year planning involves our relationship
with
> this product.
>
> Thanks for any thoughts on a somewhat vague question.
>
> Hudson McVay
> Stanley Steemer
>
>
>
>
>
> _______________________________________________
> This is the GEAC/JBA System 21 Users (JBAUSERS-L) mailing list
> To post a message email: JBAUSERS-L@midrange.com
> To subscribe, unsubscribe, or change list options,
> visit: http://lists.midrange.com/cgi-bin/listinfo/jbausers-l
> or email: JBAUSERS-L-request@midrange.com
> Before posting, please take a moment to review the archives
> at http://archive.midrange.com/jbausers-l.
>
>

 ---------------------------------------------------------

"The content of this e-mail message and all attachments thereto ("this
message") does not necessarily reflect the views of Fraser Alexander
Group
of Companies (FAGC). Before acting on the contents thereof, the recipient
should verify that the originator has the appropriate delegated
authority.
In the event that this message has not been appropriately authorised in
terms of FAGC delegation of authority, or in the event of the personal
usage
of FAGC 's e-mail facility, FAGC will not be liable for the contents of
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message.

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