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I agree that no ERP system lives forever but should listen to its users and evolve with the times. It seems however to be just the kind of internal 'opinion' that was posted that adds to the perception that System 21 is going in the wrong direction. Although we are working for a number of clients in the UK that have used System 21 for many years and are looking to develop it, there are also quite a few companies looking to change. We've found the internal marketing of other solutions we also work with, such as Navision, goes a long way to making sure the lifespan is as long as possible. So in answer to the original question, there is no typical life span. It depends on the solution, the vendor and their plans of developing it, and the users (and whether the vendor listens to them or not). On the subject of GEAC maintenance, the general consensus we've received is that it's not worth it. This and the availability of source code is a real issue. Gary Pooley. Marketing Manager. System Three Technology Ltd. www.s3t.co.uk -----Original Message----- From: jbausers-l-admin@midrange.com [mailto:jbausers-l-admin@midrange.com]On Behalf Of *Smalley Ken Sent: Monday 01 October 2001 16:19 To: jbausers-l@midrange.com Subject: RE: JBA ML - ERP system lifespan Hi all, Now I understand why I haven't seen a sales rep since Geac took over JBA, I'm not a Style Account. My 5 year maintenance contract is up. What are other companies doing in regards to this issue? Is maintenance from GEAC really worth it? Opinions please. Ken Smalley IT Director - Denison Hydraulics ksmalley@denisonhydraulics.com -----Original Message----- From: jbausers-l@midrange.com [mailto:jbausers-l@midrange.com] Sent: Monday, October 01, 2001 9:49 AM To: jbausers-l@midrange.com; *Smalley Ken Subject: RE: JBA ML - ERP system lifespan Apology gladly accepted, Michelle. Anytime you want to post internal Geac emails on the public site, I'm sure everybody would welcome it. I'm sure it's a very frustrating situation to be in, still trying to promote the product while customer after customer looks elsewhere. Stefan Jansson Fossil -----Original Message----- From: System21Americas [mailto:System21Americas@geac.com] Sent: Monday, October 01, 2001 9:32 AM To: 'jbausers-l@midrange.com' Subject: RE: JBA ML - ERP system lifespan Please accept our apologies for the following post. It was intended as an internal email and was inadvertently sent to the list. Michelle Hobbs Director S21 Support & Maintenance (972) 550-9176 ext. 5110 michelle.hobbs@geac.com -----Original Message----- From: Chris Champlain Sent: Monday, October 01, 2001 8:31 AM To: 'jbausers-l@midrange.com' Subject: RE: JBA ML - ERP system lifespan Another one. Where is our sales force or is this not a Style Account so we don't care. Just an opinion Thanks Chris -----Original Message----- From: Avryl Baldwin [mailto:avrylb@fraseralexander.co.za] Sent: Monday, October 01, 2001 2:40 AM To: 'jbausers-l@midrange.com' Subject: RE: JBA ML - ERP system lifespan Hi all We have been on System 21 for over 10 years and my company are going though an exercise now of looking at new systems, and by December we will have made a decision on what our future package will be. Although System 21 will still be included in our investigation, I think it will most probably be replaced by a more modern web-based package. > -----Original Message----- > From: Hudson McVay [SMTP:hudsonm@steemer.com] > Sent: Friday, September 28, 2001 6:35 PM > To: jbausers-l@midrange.com > Subject: JBA ML - ERP system lifespan > > Hi everyone, > > Was just wondering if the group had a thought about how long the [typical] > lifespan of an ERP installation is. Considering the effort involved to > implement a ERP system is enormous and costly, > how long could you expect to use one before the possibilty of replacing it > comes up. > (obviously business needs, roi calcs, technology advancements, software > partner relationships, many things are involved in a question like this) > We currently have been using System21 for about 5 years, and had Mapics > for > about 12+ years before that. Basically, we have some issues with the long > term use off S21 and any 3-7 year planning involves our relationship with > this product. > > Thanks for any thoughts on a somewhat vague question. > > Hudson McVay > Stanley Steemer > > > > > > _______________________________________________ > This is the GEAC/JBA System 21 Users (JBAUSERS-L) mailing list > To post a message email: JBAUSERS-L@midrange.com > To subscribe, unsubscribe, or change list options, > visit: http://lists.midrange.com/cgi-bin/listinfo/jbausers-l > or email: JBAUSERS-L-request@midrange.com > Before posting, please take a moment to review the archives > at http://archive.midrange.com/jbausers-l. > > --------------------------------------------------------- "The content of this e-mail message and all attachments thereto ("this message") does not necessarily reflect the views of Fraser Alexander Group of Companies (FAGC). Before acting on the contents thereof, the recipient should verify that the originator has the appropriate delegated authority. In the event that this message has not been appropriately authorised in terms of FAGC delegation of authority, or in the event of the personal usage of FAGC 's e-mail facility, FAGC will not be liable for the contents of the message. _______________________________________________ This is the GEAC/JBA System 21 Users (JBAUSERS-L) mailing list To post a message email: JBAUSERS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/jbausers-l or email: JBAUSERS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/jbausers-l. _______________________________________________ This is the GEAC/JBA System 21 Users (JBAUSERS-L) mailing list To post a message email: JBAUSERS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/jbausers-l or email: JBAUSERS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/jbausers-l. _______________________________________________ This is the GEAC/JBA System 21 Users (JBAUSERS-L) mailing list To post a message email: JBAUSERS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/jbausers-l or email: JBAUSERS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/jbausers-l. _______________________________________________ This is the GEAC/JBA System 21 Users (JBAUSERS-L) mailing list To post a message email: JBAUSERS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/jbausers-l or email: JBAUSERS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/jbausers-l. _______________________________________________ This is the GEAC/JBA System 21 Users (JBAUSERS-L) mailing list To post a message email: JBAUSERS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/jbausers-l or email: JBAUSERS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/jbausers-l.
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