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I for one like the Answer-link.  Of course, I just used it once so far, but
had an answer within an hour to my issue.

Hopefully - cross your fingers - this will allow the people with the
knowledge we need for the issues we report  to get to our questions faster!
(Instead of going through eight people on the phone to get to someone with
a clue!!)

Buckle up people, it's gonna be a bumpy ride!


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