RE: AS/400 upgrade - JBA licence fee -- SYSTEM21

We purchased a license for a specific number of concurrent users and were
told that the platform made no difference and that there would be no fees
involved in a switch to another processor.  In fact, our contract doesn't
mention what platform on which the software will run, only the number of
users.  Does your contract specify a platform?  If we ran into a situation
where we were forced to purchase more users than we needed, just because we
needed more processing power (which would most likely be related to use of
3rd party software) that would make me livid and probably seek legal action.
That said, I think JBA/Geac behaves no worse than the other ERP vendors.
I've followed similar stories with the others.  Also, Geac did eliminate the
extra fee for support over New Year's holiday.

Dan Thomas
Sr. VP Information Systems
MDI
4500 Progress Blvd.
Louisville, KY  40218-5058
Phone (502) 454-9013 ext. 120
email  DThomas@lpw-mdi.com


-----Original Message-----
From: Henson, Nancy [mailto:NHENSON@alltrista.com]
Sent: Wednesday, May 17, 2000 8:33 AM
To: JBAUSERS-L@midrange.com
Subject: RE: AS/400 upgrade - JBA licence fee
Importance: High


Yes, we have.  We purchased a 720 and are planning to migrate our data from
a model 400 to the 720.  We have a 30 user license and JBA said we need to
purchase an additional 10 to get us to 40.  We do not have all of the System
21 application but there are very few that we do not have.  I have also
heard that JBA said that Hitachi, who already had over 100 users on a 620,
needed to purchase additional licenses to move to a 720.  I do not
understand how they determine the number of users required.  If someone from
Hitachi is on this distribution list they may want to respond.  Also, it
would be good if someone from JBA could explain how they determine the
number of users.  :)  

Angus, if you want you can email me directly at nhenson@alltrista.com and we
can discuss this further.

>  -----Original Message-----
> From:         Angus Appleby - Unwins Seeds
> [mailto:aappleby@unwins-seeds.co.uk] 
> Sent: Wednesday, May 17, 2000 5:41 AM
> To:   'JBAUSERS-L@midrange.com'
> Subject:      AS/400 upgrade - JBA licence fee
> 
> I am looking to upgrade my AS/400 620-2175 to (probably) a 720 machine. We
> currently have a user licence of 50 users on System 21 and dont want or
> require any more. JBA want to charge us a large fee based on a minimum
> user count of the machine we want to upgrade to. Have any of you come
> across a similar situation? Any ideas/suggestions on how to get the costs
> down?
> 
> TIA
> 
> Angus
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