RE: AS/400 upgrade - JBA licence fee

["Allen, Stuart" <sallen@xxxxxxxxxxxx>]

> -----Original Message-----
> From: Henson, Nancy [SMTP:NHENSON@alltrista.com]
> Sent: Thursday, May 18, 2000 1:58 PM
> To:   JBAUSERS-L@midrange.com
> Subject:      RE: AS/400 upgrade - JBA licence fee
> Importance:   High
        <snip>  There was some confusion on our order for the 720 and the
> operating system and IBM did not send the operating system.  First I was
> told we had already ordered it and then I was told they had no record of
> us
> ordering it.  So I have been calling our sales rep daily to find out when
> we
> will be getting it so I can schedule the migration.  We have had the 720
> since the end of March and it will be June before we can use it.
> <endsnip>
> 
A case for seeking financial compensation from JBA if ever i heard one.
Kick up a big enough fuss over this and they'll give you freebies
(safeguard, mentor etc) to placate you!


Regards,
Stuart
                                     
Stuart Allen
European Systems Analyst
Fellowes

mailto:sallen@fellowes.com


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