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That is the exact reason I took this position, a need to understand how and why this would be done. I have been here three years and have a profound understanding as to the hows and whys, but can't talk about them due to sensitive information clauses. What I can say is that it works. Over my 30 years in IT, I have seen waves of centralize/decentralize. They both have their merit and work for that situation. This takes me back to a IT Strategies I took last year at USI (University of Southern Indiana). A company was required to support their customer overseas. the customer was local to them here but had a facility overseas. The way they decided to do it was to open up a IT center overseas with disastrous results. When I was presented with the same situation, as a manager of systems support some years ago. I looked at that the customer had a facility there and negotiated using their facility for our IT needs and used our local connection to them locally to allow our people to get to our system. This too was trying to set it up, being the tail of a hippo. But after getting it set up it worked wonderfully and is still in use to this day. Julio
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