Re: Spam filtering question

Check the Postini logs to see how much spam is being generated by your own
domain and how much of that is mistakenly IDed as spam v. legit mail.
Unless one of your internal machines has been compromised it really should
be serving as a spam source..

On Tue, May 25, 2010 at 3:38 PM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>wrote:

We use google apps premier company wide. All employees email
addresses are @dilgardfoods.com. Both email addresses in the example
were @dilgardfoods.com.

I suppose we could whitelist ourselves (dilgardfoods.com). That seems
like incest. <g>




On Tue, May 25, 2010 at 2:10 PM, John Jones <chianime@xxxxxxxxx> wrote:

Possibilities include the non-common words, misspelled words, and
non-English stuff like p04983 being used in a context that doesn't look
like, for example, order detail. Also, the brevity of the message and

the

lack of proper capitalization could be factors.

Can you white-list the sales reps so all their messages go through?

On Tue, May 25, 2010 at 12:37 PM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx
wrote:

All,

From time to time, emails sent from sales reps in the field to one of

the

buyers gets filtered as spam by Postini. It happens just often enough

to

cause a problem here and there. The quarantined items email is

delivered

in
the morning and that might be too late. What we have done for the

buyers

is
to disable spam filtering in Postini, allowing the email client to

siphon

it
off locally as spam. In that case the buyer at least sees it in a

timely

fashion.

Here is an email that got filtered as spam:


***Subject:* legion in celina

The legion in celina is going to order 2cs of p04983 crmy kid bean salad
for
friday the 28th.

John Doe
Sales Representative


I went into Postini and used the message header analyzer. The results

were

- hold on now - the message was considered spam. Well, duh! I already
knew
that. I wanted to know WHY it was considered spam.

There was no info as to the 'why'. All I could figure was "crmy kid"

was

seen as a problem. Which means this email may get zinged. It's an
abbreviation for "creamy kidney bean salad". Does that seem like a
possibility?



--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
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--
JJ
4 Out of 3 people have trouble with fractions.
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--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of
my company. Unless I say so.
--
This is the PC Technical Discussion for iSeries Users (PcTech) mailing list
To post a message email: PcTech@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/pctech
or email: PcTech-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/pctech.