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We (Cornerstone) uses GoToMyPC a lot (have a 20 slot subscription) with a
lot of outside systems behind a lot of different corporate firewalls and it
is very rare to have it blocked.

It isn't inexpensive, but it is very valuable so we pay for it.

Bob

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
Behalf Of David Gibbs
Sent: Thursday, January 11, 2007 10:21 PM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] Remote Control of a PC

Chuck Lewis wrote:
Does any one know of a way to legitimately take over a PC over the
internet
for trouble diagnosis ? Our daughter and her husband live in LA and were
having some PC issues and it's a bit challenging to do it via the phone.

Windows XP remote desktop is pretty good.  There's also a 'remote
assistance' mode, but I've never tried that.  I think it shows the
desktop in one pane and a chat window in another.

VNC is also good ... but I've experienced some problems with some
applications not painting correctly.

Neither app works well through a router though.

I've heard good things about GotoMyPC, although I have no direct
experience with it.  Since it's browser based, I don't think it has any
problems with routers.

david
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