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Check out http://www.uvnc.com/pchelpware from Ultra VNC. Open source, works if the PC under diagnostics is behind a router and has two way to handle if the other end is behind one. Open a mapped port or setup a repeater. I've been using UVNC when I have control over all the involved routers and the only problem with the latest version is that ZoneAlarm alerts can't be answered remotely. Roger Vicker, CCP On 1/11/2007 8:44 PM, Chuck Lewis wrote:
Hi Folks, Does any one know of a way to legitimately take over a PC over the internet for trouble diagnosis ? Our daughter and her husband live in LA and were having some PC issues and it's a bit challenging to do it via the phone. We use DameWare at work and it is great but that is a private network and I know it's a major no-no to fire something like that up over the internet. Thanks ! Chuck
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