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Hi Jerry

is there an option at the bottom of the screen to bypass SST ? If so take
the command key (F18 ?) to do that.

It might talk about resetting power or whatever but that relates to
resetting the console not the system.

On Fri, Mar 17, 2023 at 9:45 AM James H. H. Lampert via MIDRANGE-L <
midrange-l@xxxxxxxxxxxxxxxxxx> wrote:

On 3/16/23 1:10 PM, Jerry Draper wrote:
System front panel shows normal: 01 B N
so you would think the system is up and operational but not so.
Usual interface is at customer reports no access
Console is at pings-yes; using ACS we get SST signon
but user doesn't know valid SST profile/password
LAN console
can't get into DST via front panel 21 since user doesn't know valid SST
No SRCs on system LCD panel
Tried multiple IPLs.

That might require somebody from IBM to make a house call. And this
sounds like a reason why there should be at least two different users
with DST passwords, *and* a DST account and password in a sealed
envelope in a secure location.


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