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  3. March 2023

Re: recovering DST password

On 3/16/23 1:10 PM, Jerry Draper wrote:
System front panel shows normal:  01  B  N
so you would think the system is up and operational but not so.
Usual interface is at 10.10.10.202:  customer reports no access
Console is at 10.10.10.2:  pings-yes; using ACS we get SST signon prompt but user doesn't know valid SST profile/password
LAN console
can't get into DST via front panel 21 since user doesn't know valid SST profile/password
No SRCs on system LCD panel
Tried multiple IPLs.

That might require somebody from IBM to make a house call. And this sounds like a reason why there should be at least two different users with DST passwords, *and* a DST account and password in a sealed envelope in a secure location.

--
JHHL



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