RE: Wrong SMTP server

Did you bounce the SMTP server jobs after making the configuration change? Are the send mail commands/programs configured to use a specific mail server and not the one in the configuration file?

Chris Bipes
Director of Information Services
CrossCheck, Inc.


-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Justin Taylor
Sent: Wednesday, October 26, 2022 12:36 PM
To: MIDRANGE-L <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Wrong SMTP server

I route email thru our IT department's Exchange server. On the General tab of my SMTP server, the "Use mail router" shows the correct hostname. A
5250 ping of that hostname resolves to the correct IP address. I bounced my SMTP to ensure the displayed values are live.

IT tells me that my emails are going to an old obsolete mail server. My TCP connections show two connections with the Remote Address of the wrong mail server with Remote Port of 25. I don't have any connections using the correct mail server IP. Emails I send show the wrong mail server in the headers.

Any idea what to check?
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